Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

• Responsible for the coordination of daily activities for a group of Medical Assistants to ensure optimal clinical flow.
• Provides interpretation of and instructions for policies, procedures and practices.
• Maintains work schedules, and assists with performance evaluations of other Medical Assistants.
• Participates with leadership team to ensure effective clinical operations.
• Provides in-service training, acts as a preceptor and coach's performance of other Medical Assistants.
• Promotes and facilitates positive communication with the entire health care tam.
• Performs and assists with clinical procedures and duties
• 80%  of the time, this employee performs all the duties of a clinic Medical Assistant and covers absences.  These duties include but are not limited to: 
  • Ensuring efficient patient flow in examination, consultation and treatment rooms. 
  • Preparing patient rooms for the office visit. 
  • Stocking exam and procedure rooms and keeping up to policy requirements. 
  • Cleaning exam rooms and procedure rooms. 
  • Providing clinical assistance by taking vital signs, updating medical and surgical histories and medication lists. 
  • Setting up and assisting with medical procedures. 
  • Performing High Level Disinfection processes, performing EKGs, Pulse ox and glucometer readings.
  • This position requires problem solving and multitasking abilities.

• High School Diploma or GED
• Graduation from a Medical Assistant Program or an equivalent combination of education and 5+ years of experience.
• Knowledge of basic medical terminology.
• Moderate standing/walking, as well as lifting,positioning, pushing and/or transferring patients.
• Exceptional interpersonal skills and ability to work well within a team setting.
• Experience working as a team lead.
• Ability to communicate effectively.
• Demonstrated active listening, written, verbal & information technology skills.

• Experience with medical procedures involving high level disinfection.
• Certification as a medical assistant
• Experience working within a large, complex healthcare setting.
• Familiarity with Michigan Medicine's electronic medical record systems.
• Knowledge of university policies & procedures.

Monday thru Friday day shift; 40 hours per week.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.