A cover letter is required for consideration for this position and should be attached as the first page of your resume. In your cover letter, please express your specific interest in the position and outline the skills and experience that relate to this role. Candidates who do not meet this requirement will no longer be considered.

The Program in Biophysics at the University of Michigan seeks a highly motivated, professional, and dynamic Student Services Coordinator to manage our undergraduate and graduate programs. This role is crucial in recruiting prospective students, overseeing admissions, providing academic advising, and developing student programming initiatives. We are looking for someone who demonstrates strong initiative, organizational skills, and a commitment to exceptional customer service.

To learn more about the Program in Biophysics, please visit https://lsa.umich.edu/biophysics. 

Please find our full job description linked here. 

Curriculum Management   
Support the Associate Directors in managing program curricula by coordinating course schedules and offerings.
Oversee requirements for Major, Minor, and Graduate Programs, and manage course approval requests.
Use the University's reporting systems to compile statistics and maintain records.

Student Services  
Lead outreach and recruitment activities for Biophysics, including event attendance and new outreach strategies.
Manage all aspects of the application and admissions process for Graduate Programs, including financial aid packages and funding processing.
Launch student activities like orientations, seminars, and graduation events.
Responsible for tracking PhD milestones and student milestones

Advising  
Provide academic advising for undergraduate students, tracking their academic progress toward degree completion.
Conduct degree audits and ensure compliance with degree requirements.

Administrative Support
Perform administrative duties to support program goals and special projects, including maintaining documentation and updating websites.

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

• Associate's degree or equivalent combination of work and educational experience.
• 4 or more years of administrative experience in an academic setting.
• Strong interpersonal, written, and verbal communication skills.
• Experience in student advising and coaching.
• Exceptional organizational skills and attention to detail.
• A self-starter who works independently and in teams, managing multiple tasks and deadlines while promoting respect and cooperation.

• At least 2-3 years of student services experience in a higher education setting, including working with faculty and international students. 
• Previous academic advising experience in higher education
• Knowledge of University, LSA, and Rackham policies and procedures.
• Knowledge and experience of PhD funding and processing, and the student financial aid system.
• Experience with connecting students with campus resources in a confidential setting.
• Proficiency with Wolverine Access, Business Objects, MReports, MPathways Student Administration, and various LSA Systems, including MRS, Student Advising File, Blue, and Course Maintenance.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

The target salary range for this position is $48,000 - $59,700.00. Please note a higher salary may be offered for highly qualified candidates.

This is a full-time position. This position is in-person but will have some flexibility to work from home on a set schedule based on business needs. The department reserves the right to change remote work status with notice to employees.

As one of the world's great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.

To learn more about LSA's Mission, Vision and Values, please visit lsa.umich.edu/strategicvision.

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.