A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Department Summary:

Student Life Facilities partners with Michigan Housing, Michigan Dining, University Unions, and other units within Student Life to provide exceptional facilities that greatly enhance residential, recreational and learning experiences for students at the University of Michigan. We operate, maintain, repair, and plan for the recapitalization of 3 University Union buildings, 9 Dining Facilities, 19 distinct residential communities, and 1580 apartments that house approximately 9,000 undergraduates and 2400 graduate students.

Position Summary:

This position is responsible for regular visual inspections of 4.5 million GSF of Student Life Facilities residential stock, including apartments, residence halls, and other living areas. The building inspector engages in activities to ensure good building condition, appropriate levels of cleanliness, compliance and understanding of building codes related to fire, life safety and compliance with policies and regulations. This position identifies adverse health and safety conditions and directs appropriate remedies. This position also identifies maintenance and systems issues that require repair or other corrective actions.

This position requires technical knowledge and strong customer service skills. The building inspector provides excellent customer service and serves as an ambassador to customers, residents and vendors to prevent and resolve issues, complaints and problems. This position is responsible for populating 4 databases:

• Health and Safety
• Fire Life Safety Inspection, including the operation of smoke detectors
• Material Condition of the property to assist with future building turns between residents.

50% Building Inspection:

• Lead inspections to check for repairs and conditions that place the resident or community at risk (e.g., life safety compromised or policy violations)
• Manage and track repairs that are identified during building inspections. Follow up to make sure the repairs have been completed.
• Identify repairs/renovations that will improve the resident experience
• Enforce institutional and departmental policies by addressing student behaviors that may compromise student health and safety (e.g., insufficient cleaning, blocking emergency egress, items prohibited by Housing and University policy)
• Identify and document future needs when residential spaces are vacated
• Survey, research, and procure replacement parts, furniture, appliances and equipment as directed
• Manage projects and oversee vendors related to safety and construction code compliance
• Identify potential risk factors by noting gaps in service levels, facility condition, and policy/practice

20% Customer Service and Communication:

• Manage customer notification programs.
• Communicate with residents prior to entry into living spaces
• Work with residents during inspections so they are aware what is being inspected and what the outcomes of the inspection show
• Direct residents to comply with inspection results
• Decide necessary follow-up with residents after inspections. Refer to educational and disciplinary processes as appropriate
• Lead informational training sessions for internal staff, students and external customers

20% Reporting and Tracking:

• Track and report the results of the inspection
• Manage data systems such as AIM and Advocate appropriately to ensure necessary action by University and Housing entities
• Communicate short/long term budget priorities based on observed needs, conditions and deficiencies with the goal of enhancing resident safety and quality of living experience
• Manage condition assessment information for future action

10% Enforcement, Compliance and Standard Operating Procedures (SOPs):

• Develop and implement standard operating procedures within scope of position. This position has the authority to enforce SOPs across the organization in consultation with the supervisor.
• Enforce compliance of university and federal/state/local codes and policies across 4.5 million GSF of University Housing properties
• Maintain relationships within Student Life Facilities, Housing and non- Student Life personnel including but not limited to Maintenance Mechanics, Skilled Trades, Hall Directors, Community Center Managers, Facilities admin staff, UM Environmental Health and Safety (EHS), and UM Facilities & Operations (F&O)

• Bachelor's Degree or equivalent combination of certifications coupled with 5 years of experience in facilities, building inspection, fire inspection, or other similar facility-oriented inspection roles.
• Knowledge of tools, concepts and methodologies of quality assurance as it relates to formal inspections.
• Knowledge of relevant regulatory requirements
• Reasonable knowledge of building maintenance, heating, cooling and electrical systems
• Experience performing plan reviews and preparing reports
• Knowledge of modern fire prevention principles, procedures, techniques and equipment
• Knowledge of and experience in the application and interpretation of fire codes and standards
• Knowledge and understanding of building codes related to fire and life safety

• Demonstrated experience in facilities work
• OSHA 10 and OSHA 30 certification
• Knowledge of University standards, guidelines, policies, procedures and regulations
• Professional Facilities-related certifications
• Ability to work with students and staff from a wide range of cultural backgrounds
• Residential Building Inspector certification (International Code Council)
• Certified Playground Safety Inspector (National Recreation and Park Association)
• Certified Fire Inspector 1 (CFI-1)

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Position Responsibilities Criteria (leadership and behavioral qualities expected in this position):

Skills

• Good verbal and written communication skills
• Attention to detail
• Problem solving and critical thinking skills
• Interpersonal skills

Competencies

• Good administrative and creative problem solving and decision-making skills
• Problem analysis and problem solving
• Knowledge of day to day activities for custodial and maintenance operations
• Good oral and written communications skills- ability to prepare written reports and recommendations
• Demonstrated ability to develop and produce programs which successfully address best practices, standard operating procedures and continuous improvement
• Act professionally while using good judgment, customer service skills, and paying attention to detail, while interacting with residents and staff
• Customer service orientation
• Positive attitude and commitment toward teamwork and task completion
• Assist fellow staff in completing assignments and meeting deadlines
• Respect the confidential nature of student records and communications

Financial/Budgetary Responsibility:

• Assist with building budget model for anticipated capital projects
• Assist with building and effectively managing a projected safety related budget (training, training related items, supplies, tools, etc.)
• Review and assist with the management of Project budgets to identify safety related opportunities for upgrades and cost savings

Working Conditions:

• Typical working schedule is M-F business hours (7:30 - 4:00 pm), but may require some additional hours evenings and weekends.

Physical Requirements:

• This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, twisting and climbing all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to move and transport 25 lbs.

Direct Reports:

• No direct reports.

Additional Information

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Relocation will not be offered for this role.

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Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.