As an integral member of the research team, the Clinical Research Technician (CRT) will help ensure that clinical research studies supported by the University of Michigan Kellogg Clinical Research Center (KCRC) are initiated and executed in the highest quality and compliant manner. In order to succeed, the applicant must possess exceptional organizational skills, uncompromising integrity, a love of people, and a strong willingness to learn new skills.  

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

COMMUNICATIONS: The CRT is expected to facilitate communications between study sponsors, research volunteers, investigators, regulatory personnel, and other key contributors such as the University of Michigan Clinical Trials Support Unit (CTSU). The communications will include, but are not limited to scheduling appointments, meeting with investigators, interfacing with the regulatory and financial authorities, working closely with study monitors, and resolving issues that invariably arise.

REGULATORY COMPLIANCE: The CRT is expected to ensure that all research is conducted safely and according to protocol. This includes maintenance of study source documents and essential regulatory documents; reporting of adverse events; understanding of good clinical practice (GCP); and ensuring compliance with federal, state, and sponsor policies.

PATIENT INTERACTION: The CRT will help recruitment efforts by contacting patients of interest on the phone or meeting with them in clinic to explain the study. During enrollment, along with study investigators, CRTs will help evaluate subjects for inclusion/exclusion criteria and obtain patient consent. At study visits, CRTs will collect past medical history, concomittant medications, and adverse events, and then take research patients through the protocol schedule of activities for each visit. CRTS will perform majority of the required testing (visual acuity, contrast sensitivity, visual fields, vital signs, EKGs, blood draws, etc.) and scribe for our physicians while they perform eye exams on patients.

DATA: CRTs will input the data collected into case report forms and/or electronic data capture systems, maintain studies in the OnCore clinical trial management system, and resolve queries.

PROTOCOL SPECIFIC NEEDS: In addition to the broad technical skills needed in nearly every ophthalmic clinical study (e.g. visual acuity, refraction, intraocular pressure, etc.), each study often has unique needs. The CRT is expected to possess a willingness to learn protocol specific requirements. Many of our clinical trials require ordering and handling investigational product.

OTHER: Clinical research regulations and best practices are frequently changing. The CRT is expected to incorporate these changes into the work flow as they occur. In addition, the CRT will need to become proficient with phlebotomy and acquire various certifications pertinent to the position (Ex: PEERRS, CITI GCP)

• Associate degree in Health Science or an equivalent combination of related education and experience.
• ONE of the following:
  • Minimum 1 years of directly related experience in clinical research and clinical trials is necessary. Please review SoCRA's Definition of a Clinical Research Professional qualifying experience prior to applying.
  • An advanced degree in a health-related areas such as: Health Sciences, Behavioral Sciences, Public Health, Health Care Administration, Clinical Research Administration, Social Work, Psychology, Epidemiology, Foreign MD.
  • Minimum 3 years of human subject experience (clinical, lab or health regulations) such as related patient care, related community health and wellness, related clinical information, and research.
     
• Knowledge of general clinical research operations and regulations or a capacity to learn quickly.
• Willingness to achieve professional certification such as SOCRA or equivalent.
• Excellent organizational skills including the ability to multitask and work well under time constraints and deadlines.
• Ability to work both independently and as part of a team.
• Experience with typing and applicable computer software (e.g. MS Word, Excel, Power Point, Outlook or equivalent).
• Excellent verbal and written communication skills.
• Capacity to learn new skills as the positional needs evolve. 

• Bachelor's degree in Health Science or an equivalent combination of related education and experience.
• An understanding of medical terminology.
• Ability to effectively communicate with staff and faculty of all levels.
• At least one year of directly related experience in clinical research and clinical trials.
• Experience as an ophthalmic assistant or equivalent (at least 2 years).
• Previous experience with EMR/Epic, MiChart, eReseach, OnCore 

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.