A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Please upload your cover letter and resume to this drop box folder. 
 

The University of Michigan School of Information (UMSI) is a progressive, interdisciplinary professional school offering the Bachelor of Science in Information, Master of Science in Information, Master of Health Informatics, Master of Applied Data Science (online), and the Ph.D. in Information. UMSI typically enrolls over 1800 students per academic year across our five academic programs.

You will work with the UMSI Student Life Team and report to the Senior Assistant Director of Student Life. The Student Admin Assistant is a temporary, seasonal position supporting the Student Life team in creating a welcoming, supportive, and well-managed environment on central campus for UMSI students, staff, and faculty. You will manage the UMSI central spaces, serving as the primary front desk presence, managing facilities needs and space reservations, and assessing student needs and concerns. The position is ideal for individuals passionate about student support services. This is a unique position in that, for much of the time, you will be the only employee in a space designed for student use.

• Be the primary contact at the front desk for students, staff, faculty, and visitors to the main UMSI central campus student space.
• Greet and assist students, answer questions, address service needs, and connect individuals with appropriate campus resources and UMSI staff.
• Manage reservations and usage of the student lounge and event space, including confirming bookings, preparing the space, maintaining accurate records, and ensuring smooth transitions between scheduled events and open lounge hours.
• Monitor and uphold community standards within lounge and event spaces, promoting an inclusive, safe, and supportive environment.
• Oversee facilities management for UMSI central campus spaces, including submitting work orders, ensuring cleanliness and organization, ordering and tracking supplies, and coordinating with campus facilities teams.
• Provide support for UMSI staff during programs and events, including event setup and breakdown, and basic technical support.
• Maintain accurate documentation of space reservations and student interactions.

• 1+ years of experience working in higher education, student affairs, or related fields.
• 1+ years of experience in a customer service, front desk, or student-facing role.
• Commitment to student care and support.
• Enthusiasm and energy for working on behalf of students and their academic/career interests.
• Have an inclusive attitude and value the diverse perspectives and traits of others.
• High degree of initiative and ability/interest in working independently.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This is an onsite position. You will work onsite Monday through Friday from 9:00am-4:00pm, August, 2025 through May 31, 2026.

The main office for this position is on Central Campus in UMSI Engagement Center, located at 777 N. University, Suite 200, Ann Arbor, MI 48109. May require travel to multiple locations on and off campus.

You must be eligible to work in the United States, as visa sponsorship is not available for this position. All work must be performed within the United States and its territories.

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks will be performed in compliance with the Fair Credit Reporting Act.

The University of Michigan is an equal employment opportunity employer.