A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Department Overview

Health Information Technology & Services (HITS) plays an integral role in the success of Michigan Medicine by providing clinicians, educators, researchers, students, and staff with exceptional technology-related information, products, services, and support. 

Division Overview

The Clinical & Revenue Cycle IT (CRC) Division of Health Information Technology Clinical Documentation Team at Michigan Medicine is seeking a candidate to fulfill the role of Business Analyst Senior / Intermediate. The Senior / Intermediate Business Analyst is a pivotal role, responsible for leveraging both Epic system configuration expertise and regulatory compliance knowledge to enhance clinical systems and support patient care delivery. This position requires a unique blend of skills in clinical information systems, regulatory reporting, and project management to effectively meet the strategic goals of the organization.

Health Information Technology & Services (HITS) plays a role in the success of Michigan Medicine by providing clinicians, educators, researchers, students, and staff with technology-related information, products, and support. HITS also provides institutional expertise related to IT strategy, security, infrastructure, and resource management. 

EpicCare Ambulatory System Configuration: 

• Utilize expertise in Epic, including proficiency in EpicCare Ambulatory to plan, design, develop, implement, and maintain clinical systems.
• Participate in system upgrades, maintenance, and configuration, ensuring systems meet enterprise goals.
• Collaborate with clinical teams, including nurses, ancillary staff, and physicians, to ensure the Epic system meets clinical user needs.
   

Regulatory Compliance and Reporting:

• Implement, track, and report on ambulatory Center for Medicare and Medicaid Services (CMS) Electronic Clinical Quality Measures (eCQMs), Promoting Interoperability, Process and Structural Measures, Patient Reported Outcome -Performance Measures (PRO-PM), Alternative Payment Model (APM). In Collaboration with Quality and reporting teams, maintain and update dashboards for Promoting Interoperability, working closely with Quality and Reporting teams.
• Attend and contribute to internal meetings w/ Quality, and Reporting, along with collaborative meetings with Epic TS meetings and other MiChart (Epic) teams. Attend webinars for staying up to date on regulatory requirements, compliance, and new measure discussions (e.g., Epic Carrot Webinars, Medisolv sessions).
   

Project and Stakeholder Management:

• Lead meetings, prioritize tasks, manage project plans work within specific timelines, and facilitate conflict resolution to ensure successful project execution.
• Work independently to analyze, compare, and evaluate different courses of action, making independent decisions that significantly impact business operations.
• Mentor and support less experienced Business Analysts to foster a collaborative and efficient working environment.

Documentation and Communication:

• Document changes, build processes, and maintain comprehensive records for system specifications, Epic checklists, and mapping updates.
• Effectively communicate with various stakeholders, including regulatory teams, clinicians, and IT personnel, to provide updates, gather feedback, and refine system functionality.

Continuous Improvement and Knowledge Development:

• Remain up to date with CMS proposed rules and new regulations that may affect the Epic system or regulatory reporting practices.
• Conduct in-depth analysis to identify and validate required measures, ensuring compliance with evolving healthcare regulations.
   

Senior Level:

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years of IT related experience.
• This position will require EpicCare Ambulatory proficiency through Epic.
• Proven ability to work independently and collaboratively within a multidisciplinary team required. 
• Excellent communication, mentoring, and project management skills required.
• Ability to analyze complex data and develop actionable insights required. 

Intermediate Level:

• Bachelor's degree or equivalent combination of education and experience.
• 2-5 years of IT related experience.
• This position will require EpicCare Ambulatory proficiency through Epic. 
• Proven ability to work independently and collaboratively within a multidisciplinary team required.
• Excellent communication, mentoring, and project management skills required.
• Ability to analyze complex data and develop actionable insights required.

• Bachelor's degree or higher in a clinical area, Health Informatics, Business Administration, or a related field. Advanced degrees are a plus.
• In-depth understanding of healthcare compliance regulations, including familiarity with Joint Commission standards recommended.
• Experience with application build in a clinical application preferred.
• Strong understanding of electronic health records (EHR) systems and healthcare workflows.
• In-depth understanding of Centers for Medicare & Medicaid Services (CMS) requirements and guidelines.
• Understanding HIPAA regulations and data security best practices.
• Ability to analyze complex datasets and generate actionable insights.
• Excellent verbal and written communication skills for effective interaction with clinical staff, IT teams, and stakeholders.

This position is being made available with the ability for you to negotiate alternative work schedules and remote/on-site options to suit your work-life balance.

Non-Michigan residents should inquire about potential employment while working remotely in a state other than Michigan. Apply to be part of a strong team that partners with our institution, community, and each other.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Benefits

We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: https://careers.umich.edu/benefits

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.