A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

The Medical School Director of Financial Aid has responsibility for contributing toward the Medical School's annual student recruitment, student support, and financial aid goals. This includes the creation, management, tracking, and refinement of financial aid awards and resources for incoming and current medical students. Aid awards include need-based and merit-based grants, federal and alternative loans, and loan repayment assistance. 

The Medical School Director of Financial Aid will be an integral member of the Office of Medical Student Education - Student Affairs unit and will work closely with the Associate Dean, Assistant Deans, and Directors in OMSE.  The Director will also collaborate frequently with Medical School Finance and Michigan Medicine Development and Alumni Relations team members.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Direct the fiscal, administrative, and counseling activities of the Medical School Financial Aid Office, which disburses over $35 million per year, and provides financial assistance to approximately 80% of the Medical School student body. The below responsibilities are intended to describe the general nature and level of work to be performed and are not an exhaustive list of all responsibilities:

1. Exercise authority over all school-administered and external funding arranged for students through the Financial Aid Office; interpret and ensure compliance with all rules, regulations, and policies that apply.

2. Ensure financial accounts are being managed, monitored, and reconciled in compliance with appropriate accounting standards, and that the financial goals of the Medical School are being met.

3. Provide leadership and vision in anticipating effects of changes in government regulations impacting financial aid; remain current with new and revised financial aid opportunities; prepare and annually update five-year projections of student financial needs through research, benchmarking, preparation of statistical reports, and the development of publications on packaging strategies.

4. Analyze potential and existing aid resource problems; develop strategies for resolution to improve existing policies, procedures or regulations that might impede student receipt of financial aid.

5. Work closely with the M.D. Admissions Office on issues of scholarship funding, financial aid packages and recruitment. Develop and maintain professional relations with UMMS offices and other University schools/colleges to ensure the continual exchange of information related to financial aid policies, procedures, and challenges.

6. Maintain close working relationship with the Medical School Development Office for solicitation of scholarships and gift funds.

7. Serve as the primary liaison to the University?s central Office of Financial Aid. Manage all compliance and audit inquiries. Represent the Medical School Financial Aid Office at professional meetings, seminars, and campus workgroups. Participate in Mpathways financial group meetings and liaise with the financial aid SA-ITS design team.

8. Select, train, direct and evaluate financial aid officer and support staff performance. Utilize coaching techniques to grow and support staff. Implement effective training and strategies for preparing staff to work with students experiencing difficulty with debt management, etc.

1. Bachelors degree or higher with five years of experience in financial aid and three years of experience managing a team of employees

2. Excellent written and oral communication skills; familiarity with current issues in medical education or higher education; strong organizational skills

3. Ability to plan and manage unit-level budget; extensive knowledge of managing and coordinating academic programs.

4. Ability to collect, manage, analyze, and prepare data for presentation to a variety of audiences

5. Ability to work effectively on a team

6. Ability to reliably manage multiple responsibilities and manage time effectively

7. Experience with counseling applicants who are navigating the financial aid processes

8. Expertise with programs such as Excel, Powerpoint, Business Objects, PeopleSoft, and Tableau

9. Enthusiasm, curiosity, creativity, energy, discipline, collegiality, judgment, discretion, and a passion for outstanding service in the support of students

The Office of Medical Student Education operates in a hybrid work environment consisting of both in-person and remote work.  This position will be classified as a flex position.  Onboarding and training will primarily take place in-person.  Thereafter, the selected staff member will work remotely 3 days/week and on-site 2 days/week.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.