A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Join the dynamic and innovative team at the Center for Entrepreneurship (CFE) as our Academic Programs and Records Specialist! In this exciting role, you'll be at the heart of our academic operations, coordinating course planning, scheduling, and enrollment processes while supporting faculty with classroom logistics and event execution. You'll report to the Assistant Director of Academic Operations and play a vital part in bringing our academic programs to life, ensuring a seamless experience for both instructors and students.

Beyond operations, you'll actively engage with students by providing academic advising and representing the CFE at campus events and recruitment activities. You'll also collaborate with our marketing team to boost visibility of our courses and workshops, and manage student records and data systems to help drive strategic improvements. This is a fantastic opportunity for someone who thrives in a fast-paced, collaborative environment and is passionate about student success and the impact of their programs.

The Mission of the CFE is to unlock the full entrepreneurial potential at the University of Michigan by helping people to understand, experience, practice, and refine the skills needed to successfully translate their knowledge, ideas, leadership, creativity, and enthusiasm into lasting value in the world. We achieve this potential by providing access to a wide variety of educational opportunities, immersive learning experiences, timely and powerful mentorship, and meaningful connections to the global industry leaders who are building the future. Additional information about the CFE can be found here.

Michigan Engineers are world-class educators, researchers, students and staff who strive to build a people-first future. As part of a top national public research institution, Michigan Engineering's mission is to provide scientific and technological leadership to the people of the world, develop intellectually curious and socially conscious minds, create collaborative solutions to societal problems, and promote a collegial and innovative community of service for the common good.

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Maternity and Parental Leave

Program Operations (50%)

• Manage the course planning and scheduling process as well as enrollment management activities. Coordinate ENTR instructional matrix, course meeting patterns, classroom reservations, and course evaluations in U-M's Curriculum Maintainer System. Update the Registrar per their guidelines and deadlines.
• Collect course petition/approval requests and track decisions. 
• Facilitate faculty needs in implementing courses and other logistical aspects in the classroom (e.g., shared educational documents, learning management system, educational collateral, scheduling office hours and event space, providing instructional delivery support).
• Coordinate academic programs' event logistics, including vendor contracts coordination, catering, transportation, and payment processes in collaboration with the CFE's Administrative Coordinator and following U-M policies.

Student Recruitment, Advising, and Support (25%)

• Advise students interested in participating in the CFE's courses and curricular workshops. Provide information about CFE's course offerings and opportunities available to students across the College and University. Provide guidance on plans of study and course curriculum.
• Represent the CFE at events, info sessions, fairs, conferences, symposiums, panels, and webinars.
• Deliver presentations about the CFE's academic programs to prospective students, campus partners, and external partners.

Communications and Outreach (10%)

• Build relationships with advising offices, student advising personnel, and student organizations in the College of Engineering and other Schools and Colleges to create awareness of CFE's programmatic offerings. 
• Collaborate with the CFE's marketing and communications team and provide input in the development of student recruitment campaigns, student events planning, and outreach. Make recommendations for student marketing and promotional materials.

Data Management, Reporting, and Analysis (10%)

• Maintain academic programs data, including prospective and current student data, student records, email groups, and student communications, in appropriate systems [Student Administration System (M-Pathways/PeopleSoft), Google Suite, InfoReady, and Acuity].
• Recommend and implement data collection, programmatic, and advising enhancements to increase efficiencies. Document processes.
• Collect and manage surveys, feedback, progress, and processes. Track students through the application, interview, and acceptance processes.

Other Responsibilities (5%)

• Be backup support for Graduate Certificate student services.
• Participate in professional development and relevant committees to support strategic collaboration and growth.
• Perform other duties as assigned.

• Bachelor's degree and 3+ years of experience in administration, academic advising, or student support, or an equivalent combination of education and experience.
• Demonstrated experience in project coordination, event planning, and data management.
• Strong interpersonal, written, and verbal communication skills with the ability to present content both in person and virtually.
• Proven ability to work collaboratively across teams while also managing responsibilities independently.
• Exceptional organizational skills, attention to detail, and ability to prioritize multiple tasks to meet deadlines.
• Proficiency in Google Workspace, Microsoft Office, Zoom (or equivalent platforms), and digital tools for scheduling, communication, and documentation.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This position will require working during non-business hours and on weekends to attend occasional events.

This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment.

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.