Perform the assigned duties in Specimen Processing to assure accurate and timely receipt, order entry, transport, processing, and distribution of laboratory specimens. Provide excellent customer service to internal and external customers. 

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Specimen Processing and Handling: 

• Transport (pickup specimens from all inpatient units).
• Spidering - Transport specimens to UMHS laboratories and internal storage of specimens.
• Receiving - Scan in barcoded specimens, reconcile problems and distribute.
• Specimen Handling - Receive, sort, and distribute specimens to work benches.
• Centrifuge & Storage - Receive specimens in centrifuge for processing, centrifuge, aliquoting and storage. Prepare Sendouts for reference labs.
• Document all problems - Scan all Sendout paperwork.
• Urine Processing - Receive urine specimens, order entry, weigh, pour/aliquot and pass or store. Document all problems.
• Pneumatic Tube Receipt - Receive from tube port, open, distribute, deliver, and reconcile problems. 
• Path Track - prepare, build list, and bin specimens for transport to offsite labs, reconcile any outstanding bins.

Computer Data Entry: 

• Enter laboratory test orders into the computer system.
• Order Entry - Place test orders from patient requisition, label and distribute.
• Scan - Scan all required requisitions and attachments for patient orders.               

Process Mi-Chart Orders: 

• Receive lookup and print Mi-Chart test labels and label specimens. 
• Receive, manage and process Add-test requests for Outpatient and Inpatients. 
• Receive and reconcile Mi-Chart unreleased orders and problem orders.

Customer Service:

• Provide total customer focus to meet the needs of every customer, internal and external, including medical staff, laboratory staff, MLABS clients, patients, and families. 
• Reconcile incoming problems for all patient locations. Complete all required documentation.

NLNC:

• Receive bins for all offsite labs and other areas. 
• Reconcile bins in Path Track.
• Process incoming FedEx (order and pass). 

Quality Assurance: 

• Quality Assurance of all order entry performed by Specimen Processing as assigned to staff person.   

Safety:  

• Comply with safety instructions and observe safe work practices. 
• Practice all BSP standards as specified for our unit.

Communication and Teamwork: 

• Use effective communication including written, verbal, and information technology skills. 
• Work effectively with others to accomplish goals.

Mandatories, Continuing Education, Competencies and Training:

• Complete yearly departmental mandatories as required.
• Attend departmental, assigned and/or requested continuing education training, classes and other educational meetings.
• Complete monthly, quarterly, or yearly competencies as assigned. 
• Comply with ongoing training. 

Other duties:

• Additional assignments assigned by supervision or manager. 

In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.

A high school diploma or equivalent combination of education and experience is required.

Ability to walk 3-5 miles, climb and descend 6-flights of stairs, lift up to 10 lbs., and bend, at approximately, a 45-degree angle multiple times, within an eight-hour shift required.

Ability to perform repetitive motion and familiarity with the pneumatic tube system desired.

This full time, 40 hour position is on the evening shift and will require rotating holidays and weekends.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.