• A cover letter and resume are required for consideration for this position. The cover letter should be included in the same document as your resume and should specifically address your interest in this position and highlight related skills and experience.
• The Ford School is committed to providing a positive and inclusive work environment. This includes providing employees with flexible work opportunities. This position will generally be expected to work in the office 2-3 days per week, after an introductory training period.

The Gerald R. Ford School of Public Policy is looking for an Admissions Coordinator for our new online Master of Public Affairs (MPA). You'll engage with prospective students, shape their journey through the application process, manage events to boost enrollment and support marketing and communications initiatives for the Online MPA program. You will report to the MPA Program Manager.  

The Ford School is one of the nation's foremost policy schools, housed at one of the world's great public universities. We are a community dedicated to the public good. We inspire and prepare leaders grounded in service, conduct transformational research, and collaborate on evidence-based policymaking to take on our communities' and our world's most pressing challenges. To learn more about the Ford School, read About Us.

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Paid parental leave

Admission & recruitment (70%):

• Meet, counsel, and engage with prospective and admitted students throughout the recruitment, admissions, and enrollment process to answer questions and promote interest, applications, and enrollment
• Process applications and evaluate candidates for admission
• Develop and manage events related to recruitment, admissions, and enrollment
• Monitor admissions and enrollment trends
• Use Salesforce to track interactions and streamline the admissions and recruitment process

General student services support (20%)

• Support the Program Manager with onsite orientation and other events and activities
• Assist the Program Manager in tracking and evaluating engagement after enrollment

Marketing & communications (10%)

• Collaborate with key internal stakeholders to support strategies for marketing and outreach for the Online MPA program.

• Associate's degree or an equivalent combination of education and experience\
• 4+ years of professional experience in student affairs or administration, recruiting & admissions, or related field
• Experience using customer relationship management (CRM) software (Salesforce, Slate, etc.) to track and analyze prospective student engagement
• Experience with virtual engagement platforms (Zoom, Google Meet, etc.), for recruitment and enrollment

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

The University of Michigan is an equal employment opportunity employer.