Work collaboratively to provide surgery scheduling, complex test coordination, referral transcription, appointment scheduling, for patients of our pediatric surgical services population. Assist the team to ensure appropriate authorizations, medical clearance, outside medical records, and other required test results are obtained.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

• Work with physicians on adherence to surgery scheduling procedures for pediatric population
• Transcribe referrals received through various systems
• Manage phone calls from internal and external customers related to surgery, new patient scheduling, and follow up scheduling. 
• Coordinate with other departments to schedule appointments with multiple specialties.
• Enter and understand CPT codes into scheduling system to permit business team?s identification of financial liability. 
• Serve as representative of the team/role on various committee?s and workgroups as needed. 
• Follow compliance and HIPAA compliance protocols Maintain responsibility for MiChart grids.
• Verify/obtain proper insurance address and documentation to insure correct charges. 
•  Develop, along with other scheduling colleagues, standardized workflow.  Manage daily work queues.
• Reconcile charges for various clinic appointments and procedures
• Edit templates and submit tickets to cadence for permanent template changes
• Obtain insurance approvals using established insurance company guidelines. 
• Acts on behalf of the department physicians in the role of Surgery Scheduler for the clinic. 
• Under FSLA, incumbents in this position are nonexempt.

• High School Diploma or GED.
• 3 - 4 years of experience.
• Experience as surgery scheduler
• Experience with MiChart, scheduling grids and CPT coding
• Ability to work as part of a team
• Able to work staggered schedule
• Ability to communicate and establish positive relationship with physicians

This position will work dayshift 8-4:30 Monday through Friday. Hours and location may be adjusted as needed on the needs of the operation. 

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.