Key responsibilities include, but are not limited to, the following:
The Graduate Program Assistant serves as the first-point of contact for prospective student inquiries. Advises prospective students regarding the graduate program requirements. Oversees the graduate admissions (~200 annually) process by providing support to the admissions committee, triaging inquiries, ensuring applications are complete, and notifying applicants of admissions decisions.
Provide staff support for the annual student review and feedback process. Coordinate and communicate opportunities for employment, fellowships, and research to students. Maintain alumni database and placement data.
Process all departmental student financial aid. Maintain accurate and timely financial aid reporting. Serve as liaison with the Office of Financial Aid and the unit Business Office. Assist in compiling data for program surveys and in the preparation of annual student reviews.
Facilitate events related to the graduate program including recruitment day, new student orientation, and assist with other departmental events. The incumbent will update/edit the graduate program and student profiles on the department's website and update/design recruiting and reference materials related to the graduate program. Maintain email groups and mailboxes.
Serve as back-up to the Department Program Assistant:
Provide general office support including triaging walk-in, phone and email inquiries. Ordering supplies, mail/shipping distribution. Liaison with technology services and copier contacts to ensure functionality of department copier, fax, scanning and video-conferencing equipment. Assist to coordinate facilities issues (general repairs).
Back-up support to the undergraduate program. Monitor enrollments/waitlist and process overrides. Coordinate faculty/GSI course evaluations. Process student major/minor declarations.
It is expected that the Graduate Program Assistant will participate in annual and monthly meetings to stay current on University and College policies and best practices, such as the Rackham Graduate Staff Training sessions, the Graduate Coordinators Forum, and L-Grad (LSA Graduate Staff) meetings.
Interpret University, College, Rackham and Departmental policies for faculty, staff, students, and student applicants. Serve as the liaison for the program to units in LS&A and other University units. Serve as back-up for other departmental staff.