A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

HITS is looking for a Business Systems Analyst to support HITS MiChart Orders and the Radiant/Cupid Team. Primary responsibilities include creating and maintaining orders, as well as the support and maintenance of Radiant/Cupid applications. The Application Coordinator is the primary support contact for the application. As a Radiant/Cupid analyst, you will work with clients to translate radiology and cardiology workflows to Epic functionality and provide mutually agreeable solutions to close workflow gaps. Analysts provide support to clinical users by adapting Epic's application/software to meet their needs through knowledge processes, documentation needs, workflows, and practice standards.

The Business Systems Analyst is responsible for the following tasks:

• Coordinate and perform analysis, design development, testing validation and implementation of EMR modules used by clinical staff performing and documenting patient procedures, leveraging system functionality to support clinical process and organizational goals.
• Address issues that arise for application areas with understanding of the organization's policies, procedures, quality standards, and business operations.
• With support, create and define system scope and goals through research and fact-finding to develop complex information systems.
• Prioritize and implement requested changes to the system.
• Coordinate, review and test each new release.
• Communicate with Epic representatives.
• Participate in training and work with end-users. 
• Troubleshoot problems and questions from end-users.
• Work with report writers to ensure that each application has the necessary reports.

Requirements for Senior position:

• Bachelor's degree or equivalent combination of education and experience
• 5 years of IT related experience

Requirements for Intermediate position:

• Bachelor's degree or equivalent combination of education and experience
• 2-3 years of IT related experience

• Certification or proficiency in one or more Epic applications.
• Demonstrated ability to perform business/workflow analysis, develop/document requirements, create scope documents, and standardize operating procedures.
• Effective written, verbal, and interpersonal skills.
• Working knowledge of communication/collaboration tools, including spreadsheets, presentation, and word processing software.
• Understanding of LEAN principals.
• Ability to facilitate the investigation and resolution of development and project issues.
• Ability to work as part of a team to support multiple clinical and administrative user groups.
• Share in rotating on call responsibility, including evenings and weekends.
• Experience and certification in multiple Epic applications, particularly: Radiant, Cupid, Lumens, Optime, EpicCare Inpatient Orders, EpicCare Ambulatory.
• Experience with PACS/Epic integrations.
• Certified radiologic technologist, nuclear medicine technologist, or sonography.
• Knowledge of Michigan Medicine organization, particularly radiology, cardiology, or endoscopy procedures.
• Project management experience

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Benefits

The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. More details at careers.umich.edu/benefits.

We also promote your career development within an equitable balance of work and home priorities. This position is made available with the ability for you to negotiate alternative work schedules and remote/on-site options to suit your work-life balance. Non-Michigan residents should inquire about potential employment while working remotely in a state other than Michigan.
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.