A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

The QI Specialist will work closely with the Program Manager to advance the goals and objectives of the Inspiring Health Advances in Lung Care (INHALE) Collaborative. The QI Specialist will be an integral part of the Coordinating Center and will be responsible for working with minimal supervision and is expected to think critically, exercise independent judgement, and contribute significantly to the operations of the INHALE Coordinating Center.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

The University of Michigan Health System is home to multiple Collaborative Quality Initiatives (CQIs) coordinating centers which seek to address some of the most common, complex, and costly areas of surgical and medical care. With funding from Blue Cross Blue Shield of Michigan (BCBSM), the CQIs work collaboratively with health care providers throughout Michigan to collect data to a centralized registry. The data are analyzed and shared to identify processes that lead to improved delivery of care and outcomes, and guide quality improvement interventions.  Each CQI is organized and facilitated by a Coordinating Center, led by Program Directors and Co-directors (physicians and nurses), and a program manager.

The Inspiring Health Advances in Lung Care (INHALE) CQI is focused on addressing lung health in patients.  The goal is to partner with physician organizations across the state to provide appropriate, patient-centered, equitable care that improves lung health outcomes across the life course.
 

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Program Coordination

• Work with Program Manager and Coordinating Center to identify necessary process changes, improvements, and projects to drive the progress of the quality improvement work, including but not limited to: developing and spearheading new quality improvement projects/processes aimed at improving clinical outcomes, monitor and review ongoing initiatives to assess efficacy and efficiency and develop solutions to address challenges, meet with participants to identify and address quality improvement interventions and provide feedback on ways to operationalize.
• Oversee and lead special projects and/or development of new initiatives (quality/administrative) as assigned by the Program Manager. Identify appropriate team members and resources to complete project objectives.
• Contribute to the development of key deliverables like the annual statement of work, budget, progress reports, and scorecards. Complete various components as assigned.
• Demonstrates fiscal awareness and responsibility for ensuring assigned projects are completed within budget and routinely monitors costs.
• Develop documents supporting quality improvement work, including but not limited to scorecards, resources, and operational instructions.

Project Administration 

• Author/assist in developing deliverables including but not limited to statement of work, scorecards, progress reports, surveys, meeting summaries and QI logs.
• Lead Coordinating Center in planning and executing content for statewide meetings and coordinate efforts across the team to ensure meetings are successfully executed.
• Review required participant scorecard submissions.
• In collaboration with participating sites, secure appropriate agreements such as Data Use Agreements, Participation Agreements, etc.
• Monitor and communicate changes related to collaborative performance to the Program Manager.
• Work with the Program Manager to maintain/update INHALE policies and procedures.
• Monitor quality improvement data in data registry and understand implications on quality improvement goals.
• Identifies and assesses issues, risks, and interdependencies, determines root causes, and recommends sustainable improvements.

Collaboration with Participating Sites: 

• Partner with Program Manager to evaluate needs of participating sites, develop appropriate quality improvement plans, and strategize implementation.
• Engage with participating sites as a QI partner to foster engagement and collaborative relationships.
• Evaluate level of engagement and activity of participating sites
• Oversee quality improvement plans of participating sites, track collaborative wide improvement in care
   

Other Duties as Assigned
 

• Bachelor's degree and 5+ years related experience working in clinical quality improvement required. 
• Demonstrated sills and experience in developing and implementing quality improvement efforts and continuous improvement assessment.
• Skilled at analyzing complex problems by working with individuals and teams to understand causes and develop solutions, then cogently communicating recommendations and plans.
• Additional training in Lean or Six Sigma
• Experience teaching and coaching basic quality improvement principles.
• Significant experience in program coordination; development of new initiatives and working with/leading efforts to achieve goals within specified deadline.
• Ability to organize, set priorities, and manage multiple projects simultaneously under tight deadlines; ability to manage multiple and competing priorities in a dynamic environment
• Candidate must have excellent program management and communication skills, including experience facilitating or providing direction to teams.
• Demonstrated excellence in organizational, interpersonal, oral and written communication skills; experience in creating successful relationships with internal and external stakeholders.
• Ability to analyze, compare and evaluate various courses of action and have the authority to make independent decisions on matters of significance, free from immediate direction, within the scope of their responsibilities.
• Strong proficiency in the use of work productivity tools, such as Word, Excel, PowerPoint, etc.
• Experience working with various technologies such as web delivery tools, digital media platforms, survey administration tools (e.g. Qualtrics, Survey Monkey). 
• Travel within the state of Michigan for meetings is required.
   

• Master's degree in Public Health, Health Administration, or Similar
• Previous experience in clinical metrics development 
• Experience working with project Management systems such as SmartSheet
• Clinical understanding of asthma/COPD
• Prior experience working with the BCBSM sponsored CQI program 
• Previous experience working with physician organizations and practices 
• Familiarity with HIPAA rules 
• Knowledge of Michigan Medicine policies/procedures and organizational structure
   

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.