A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

The Assisted Reproductive Technologies (ART) Lab is seeking a dedicated Logistic Specialist to join our team of andrologists, embryologists, and fertility healthcare providers. With a strong history of teamwork and program development, our team is looking for an individual to manage duties related to cryopreserved specimens. The primary responsibilities are outlined below.

We value accountability, teamwork, and the ongoing enhancement of operations within our facility. Excellent customer service and patient communication skills are highly desirable in this role.

This position reports directly to the onsite lab manager and laboratory director.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

• Inventory and audit frozen reproductive tissues, including sperm, eggs, and embryos, at the ART lab within the CRM.
• Maintain accurate record-keeping and filing systems.
• Collaborate with CRM ART lab staff, financial specialists, legal teams, and department administrators to determine, facilitate, and manage the disposition of frozen samples. 
• Verify and update patient contact information, as necessary.
• Communicate with patients to collect necessary documentation in compliance with policies and lab protocols.
• Provide patients with relevant information and instructions via phone, portal, or email regarding the disposition of frozen samples.
• Coordinate shipments of frozen sperm, eggs, and embryos between the CRM ART lab and external laboratories, clinics, or cryostorage facilities.
• Prepare and verify shipping paperwork following lab protocols and logistics company instructions.
• Monitor and analyze workflows, offering solutions and troubleshooting as needed.
• Oversee QA/QC measures for shipping containers and cryostorage tanks onsite.
• Manage outbound and inbound specimen shipments.
• Daily preparation and packing of 35 lb. shipping containers for dispatch and receipt.
• Maintain and adhere to quality control standards and practices set by CLIA, FDA, and CAP.

• Bachelors Degree in a health-related discipline or equivalent experience in chemistry, biology, or a related health science.
• US (United States) work authorization.
• Proficiency in Microsoft Word and Excel.
• Strong sense of accountability, teamwork, and the ability to improve facility operations.
• Excellent customer service and patient communication skills are highly desirable.

• Experience with database systems is preferred.
• Strong attention to detail.
• At least one year of experience in patient communication within a healthcare system.

• Standard hours are 8:00 AM to 4:30 PM, with a half-hour lunch break. Some flexibility to start 30 minutes earlier or later may be required.
• Primarily weekday work with no holiday rotation.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.