A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file, due to system limitations.

The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to build a better world through business. Through our powerful ideas, purpose-driven leaders, and positive impact, we empower business leaders to improve the world. Learn more about Ross HERE. 
This role is hybrid with on-site expectations in Ann Arbor, MI 3 days per week. Domestic travel may be required. You may work during early mornings, nights, or weekends. For a full job description, see link here. For questions about this role, email talent.acquisition@umich.edu. 

As the Admissions Coordinator, you will be a member of the Full-Time MBA Admissions team. You will support activities related to the recruitment, evaluation, and selection processes for MBA applicants. Responsibilities include assisting with virtual and in-person events, guiding applicants through the admissions process, assisting with application reviews, providing administrative support, and representing the school at recruitment events while ensuring a positive applicant experience. You will report directly to the Senior Associate Director. This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment. 

Benefits at the University of Michigan 

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include: 

• Generous time off (Vacation, Holidays, Season Days) 
• A retirement plan that provides two-for-one matching contributions with immediate vesting 
• Many choices for comprehensive health insurance 
• Life insurance 
• Long-term disability coverage 
• Flexible spending accounts for healthcare and dependent care expenses 
• Flexible Work Program 
• Ross Onsite Fitness Center 

Admissions Recruitment and Outreach (15%): 

• Represent the school at recruitment events such as MBA fairs, self-hosted tours, and virtual or in-person information sessions. 
• Manage the FTMBA general inquiries inbox, providing information about admissions requirements, financial aid, scholarships, and the application process to prospective students. 
• Help with admitted student yield efforts, specifically matching alumni with admitted students to enhance personal touchpoints. 

Admissions Events (40%):

• Assist FTMBA Admissions team with administrative and logistical needs related to on-campus events. Responsibilities may include: 
  • Upload event information to the website and managing registration 
  • Manage room reservations and troubleshoot room-related issues with Ross Operations team 
  • Submit and manage catering orders and associated expense reports 
  • Order and prepare event materials, such as printed handouts, swag ahead of time 
  • Provide on-site support during events 
  • Distribute and consolidate post-event survey information 
• Coordinate logistics for virtual events. Responsibilities may include: 
  
  • Upload events to the website and assisting with registration 
  • Attend the event to assist with troubleshooting or logistical coordination 
• Conduct post-event follow-up, including thank-you emails and survey distribution. 

Admissions Evaluation and Processing (15%): 

• Provide support with the initial screening and review of Full-Time MBA applications. 
• Verify applicant materials for accuracy and completeness, addressing discrepancies and missing documentation. 
• May participate in selection committee meetings to discuss applicant qualifications, share evaluations, and support final admissions decisions. 
• Uphold FERPA guidelines by university policies, ensuring confidentiality and accuracy. 

General Administration (30%): 

• Upload registration lists to Salesforce, ensuring completeness and accuracy of information. 
• Oversee the swag inventory process. This includes placing orders, managing inventory levels, and shipping swag. 
• Support the admissions team and ensure a seamless admissions experience. 
• Help with special projects, data reporting, and other administrative tasks. 
   

• Bachelor's Degree and 1+ years of related administrative or customer service experience. 
• Experience writing communications (i.e. emails, meeting agendas and notes, summary documents) that are used with multiple audiences 
• Previous experience with Google Docs, sheets and slides, and Microsoft Word, Excel, and PowerPoint plus other database, email, and calendar-keeping software and technologies is required. 
• Troubleshoot technology issues and learn new applications independently.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Salary Information: 
The posting range for this position is $45,100-$53,000. This posting range reflects multiple factors involved in determining compensation, such as skills, experience, training, certifications, and other organizational needs. At Ross, it is not common for new hires to be offered a salary at the upper end of the range. Compensation decisions are based on the details of each situation.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.