In addition to your resume, please submit a cover letter not to exceed one page.  In the body of your letter, please describe how the position fits with and advances your career goals. Your resume and cover letter will be a writing sample for the initial screening process. Please submit your cover letter and resume as a single electronic document (a PDF is best, but there are other acceptable formats), as the system will accommodate only one attachment.

Competitive salary available based on qualifications, experience and education of the selected candidate.
 

Information and Technology Services (ITS) is looking for a Project and Administrative Coordinator to join the Project Management Office with in ITS. The Project and Administrative Coordinator under general direction, will provide general administrative support to the Chief of Staff, participate in and manage small projects, exercise considerable discretion and independent judgment, and be capable of analyzing complex information requests.

This position reports to the Information and Technology Services (ITS) VPIT-CIO Chief of Staff and IT Project Management Office Director.
 

Information and Technology Services (ITS) supports U-M faculty, researchers, staff, and students in their use of technology to teach, learn, research, and work, and be leaders in their fields. We are dedicated to creating cohesive digital experiences and promoting university wide innovations. ITS's mission is to be trusted enablers of technology for the U-M community. ITS works together to provide cohesive digital experiences and seamless support to the U-M community. For more information about ITS, visit: https://its.umich.edu/about

An essential team within ITS, the CIO Project Management Office (PMO) is dedicated to overseeing and supporting the successful execution of technology projects across the university. The PMO ensures that projects align with the university's strategic goals and are completed on time, within budget, and to the required quality standards. By employing best practices in project management, the PMO provides structure, processes, and tools to guide project teams through initiation, planning, execution, monitoring, and closure phases. The office also facilitates communication and collaboration among stakeholders, manages risks, and promotes continuous improvement to enhance project outcomes. Through these efforts, the ITS PMO plays a crucial role in advancing the technological capabilities and operational efficiency at U-M.

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

• Generous time off, including vacation time, sick time, holidays, and season days
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

In addition, ITS offers:

• Strong commitment to work/life balance
• Flexible work arrangements with respect to campus stakeholder needs

Information and Technology Services is looking for problem solvers, collaborators, and innovators to join our team. As a valued ITS team member, you will help support the technology that powers the University of Michigan supporting the students, faculty, and staff who are helping to improve the world!
You can see a summary of the benefits you will be eligible to receive here.

Administrative Support 

• Plan, coordinate, and implement logistical aspects of small and large scale departmental events
• Provide administrative support to the Chief of Staff 
• Organize and Coordinate IT needs/requirements for special meetings and events
• Prepare and/or edit confidential correspondence and reports
• Related duties, as assigned

Project Coordination

• Generate regular reports, presentations, or other documents as assigned
• Assists Intermediate and Senior project managers in the implementation of project management process improvements, project deliverables, and other tasks as delegated
• Document and manage the schedule of small to medium projects featuring milestones and dependencies.
• Utilize schedule management tools such as MS Excel, MS Project, Smartsheet
• Follows the basic project management standards of holding a weekly project status meeting and sending out a weekly project status report.
• Drive the resolution of action items.
• With guidance, has the ability to identify resource needs and  coordinate progress for individual responsibilities/tasks on small to medium projects
   

You are highly organized, detail-oriented, and ready to tackle projects with adaptability and enthusiasm as new needs arise. You excel in building positive relationships, embrace change, and are driven by a passion for exceptional customer service and collaboration. You are energized by the dynamic nature of project coordination and administrative support, finding satisfaction in the successful execution of events and projects. You draw energy from overcoming challenges, enhancing processes, and facilitating smooth operations, all while contributing to the larger goals of the organization. 

• Bachelors Degree or equivalent work experience
• 1-2 years of experience in similar role
• Strong interpersonal and written communication skills, with a focus on customer service.
• Excellent organizational, analytical problem-solving, and decision-making abilities.
• High attention to detail and accuracy, with a commitment to confidentiality.
• Ability to balance multiple priorities, meet deadlines, and adapt to changing demands.
• Capable of working independently with general direction, as well as effectively collaborating in teams.
• Proactive in taking initiative and responsibility.
• Experience working in diverse environments and sensitivity to multicultural issues.
• Familiarity with project management processes and experience with small to medium projects.
• Ability to manage sensitive employee and business information with confidentiality.
• Skill in building and maintaining positive relationships and offering exemplary customer service.
• Proficiency in computer applications (e.g., Microsoft Office suite, Google Workspace suite).
• Reliable transportation for work at multiple locations.
   

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Salary Information
 

The salary range for this position is $58,000 to $62,000. Salary is determined by direct relevant experience and demonstrated past performance results while ensuring equity on our team.
 

This position must be in the office at least once weekly and on other days as necessary. Specific days in the office will be determined with your manager.

A remote work agreement is required and will be reviewed and updated at least once every 12 months.

Job openings are posted for at least seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.