A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file, due to system limitations.

The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to build a better world through business. Through our powerful ideas, purpose-driven leaders, and positive impact, we empower business leaders to improve the world. Learn more about Ross HERE.
 

You will have on-site expectations in Ann Arbor, MI, five days per week. The regular schedule is Tuesday through Saturday, from 10:00 AM to 7:00 PM. During the initial training period (typically the first three months), you will follow a Monday through Friday schedule from 8:00 AM to 5:00 PM, with comprehensive on-the-job training provided. For a full job description, see link here. For questions about this role, email RossHRRecruiting@umich.edu.

You will work directly with the Operations Manager and Facilities Support team to ensure excellent customer satisfaction with the Michigan Ross facilities. You will interact daily with those planning events at Ross to define needs and determine opportunities for improvement for future events. You will report directly to the Operations Manager.

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan
for a secure future. Benefits include:

• Generous time off (Vacation, Holidays, Season Days)
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Flexible Work Program
• Ross Onsite Fitness Center

• Academic & Event Scheduling (70%)
  
  • Oversee access to and use of daily calendar using scheduling software
  • Participate in and direct the planning, scheduling and execution of all events
  • Create setup diagrams for events and communicate with all interested parties
  • Coordinate event requirements together with event managers and provide support
  • Participate in and direct the scheduling of classes and exams, manage classroom setup requests and other special requests from instructors
  • Approve or deny room usage by internal and external groups
  • Interpret and communicate department policies, procedures, and services to faculty and organizations inquiring about prospective conferences and events
  • Change, add, or delete courses for faculty and assist with moving courses each semester.
  • Schedule midterms and exams and enter into the system and notify Academic Programmer

• Other (30%)
  • Be a primary contact for all facilities-related matters, handle email requests for information, complaints and room requests
  • Gather and evaluate feedback on departmental performance, recommend changes and improvement to procedures
  • Assist with managing the rental of student lockers, including the online locker rental and management system and email inbox
  • Provide backup coverage for front desk and mailroom/dock, help with deliveries and room setups
  • Manage lost and found items
  • Distribute and retrieve keys
  • Communicate information to various groups via iMpact
  • Order and maintain necessary classroom and instructional supplies and equipment

• Bachelor's degree or an equivalent combination of education and related experience.
• Minimum of 3 years of progressively responsible experience in facility-related activities such as facility management, space planning, space management or food service management or an equivalent combination of education and work experience.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Salary Information:
The posting range for this position is $49,700 to $58,300. This posting range reflects multiple factors involved in determining compensation, such as skills, experience, training, certifications, and other organizational needs. At Ross, it is not common for new hires to be offered a salary at the upper end of the range. Compensation decisions are based on the details of each situation.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.