The Unviersity of Michigan, School of Nursing (UMSN) is looking for a temporary office assistant with a positivie outlook and flexible attitude to perform a combination of front desk reception and proctoring duties.

Proctoring duites include:

• Checks identification before testing and seats examinees for testing
• Monitors students during test sessions to ensure a secure testing environment
• Distribute and collect test materials
• Reports suspected irregularities to the testing coordinator
• Controls admission to and from the testing room
• Completes exam proctoring check-off sheet
• Performs other duities as assigned

Facilities duties include:

• Arrange office furniture, occasional need for cleaning the hard surfaces
• Assist with general facilities duties including key requests, package deliveries, clearing and prepping offices for moves
• Provide general clerical support as assigned which may include data entry, label creation, scanning documents, inventory maintenance and file organizing

Front desk reception duties include:

• Greet persons entering building
• Screen for health and safety protocols, educate visitors on the building entry requirements
• Direct persons to correct destination
• Appropriately direct inquiries from students, faculty, staff and visitors
• Ensure knowledge of building activities and room schedules
• Triage facility problems
• Maintain security awareness
• Accept deliveries
• Provide general administrative and clerical support as assigned
• Tidy and maintain the reception area

Educations and Experience

• High school diploma
• 1-2 years of office facilities experience
• Valid driver's license
• Routinely move office equipment weighing up to 35 lbs.

Attributes

• Solid verbal and written communication skills
• Professional personal presentation
• Customer service orientation
• Attention to detail
• Demonstrated initiative and reliability in previous roles
• Knowledge of customer service principles and practices 
• Ability to prioritize and facilitate multiple requests for assistance
• Ability to work with a large number of people
• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software applications
• Ability to work a flexible schedule to include occasional early mornings and evenings

Working knowledge and understanding of the UM organization, policies and procedures.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

The University of Michigan is an equal opportunity/affirmative action employer.