A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

We seek a skilled and motivated Operating Systems (OS) Programmer Intermediate to join our team. The ideal candidate will play a key role in managing, maintaining, and optimizing our IT systems and infrastructure. You will ensure system reliability, scalability, and security while supporting end-users and contributing to ongoing IT projects. This position handles a large variety of issues, and the ideal candidate should be adaptable, resourceful, and willing to tackle various challenges.

Facilities and Operations (F&O) is primarily responsible for stewardship of the university's physical properties, including 37 million square feet of building space. We are responsible for sophisticated and complex academic, research, and clinical facilities, as well as associated environmental stewardship and regulatory compliance. F&O is a positive organization dedicated to the principles of being respectful, collaborative, solutions-based, and proactive. For more information please visit our website: fo.umich.edu.

About Facilities and Operations Information Services (FOIS):

FOIS's mission statement is to provide the right information at your fingertips. FOIS specializes in the unique information systems, infrastructure, and business processes that help F&O effectively achieve its mission.

• Install, configure, and maintain servers, both physical and virtual, in a mixed OS environment (e.g., Windows Server, Linux).
• Monitor system performance and ensure availability and reliability
• Manage user accounts, permissions, and security settings
• Configure and maintain network infrastructure, including switches, routers, and firewalls
• Maintain on-site building automation, utilities metering, and other devices
• Troubleshoot connectivity issues and ensure optimal network performance
• Perform routine security audits and apply patches and updates
• Monitor system logs for unusual activity and respond to potential threats
• Provide second-tier support for IT incidents and service requests
• Troubleshoot and resolve hardware and software issues
• Document processes, configurations, and troubleshooting steps
• Participate in system upgrades, migrations, and new technology implementations
• Collaborate with teams to identify and implement IT solutions that align with organizational goals
   

This position may work with and/or support systems that maintain or process sensitive institutional data as defined by university policy. Successful candidates must comply with federal, state, and local law, and/or university policies or agreements that require the university to implement specific privacy and security safeguards, including but not limited to ITAR, EAR, HIPAA, and FISMA.

• Bachelor's degree in computer science or related field or 5 years equivalent experience.
• 3-5 years of experience in systems administration or a related role
• Strong knowledge of Windows and/or Linux server administration
• Understanding of networking protocols and tools (e.g., TCP/IP, DNS, DHCP)
• Strong problem-solving and critical-thinking abilities
• Ability to work both independently and as part of a team
• Experience with PowerShell scripting or other OS scripting languages

Eligibility Requirement: 

Candidates for this position must be eligible to be employed in the United States, without visa or other sponsorship.  Sponsorship is not available for this position.

• Familiarity with cloud platforms (e.g., AWS, Azure) is a plus
• Familiarity with security best practices
• Experience working with VMware infrastructure
• Experience with Windows Failover Cluster

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. This position requires at minimum 2 days on-site per week. Additionally, due to the nature of this position, you may be required to come to campus to resolve issues that are not possible to resolve from a remote location. Learn more about the work modes.

Facilities and Operations is a positive organization dedicated to the principles of being respectful, collaborative, solutions-based, and proactive.
 

Benefits at the University of Michigan

The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.  Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Dental and Vision Insurance
• Parental and Maternity Leave

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.