A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and highlight your experiences that directly relate to this position.

With questions about the position or office please email UMSI's Engaged Learning Office at umsi.engagement@umich.edu, for requests for accommodations or support with the application process please email UMSI Human Resources at umsi.human.resources@umich.edu.
 

Reporting to the Associate Director of External Engagement, the External Relationships Manager collaboratively manages activities related to the recruitment, relationship development, and maintenance of external clients in a wide range of School of Information courses and programs. This includes the development, management, and execution of the client-based course recruitment plan, relationship development with clients, and other external engagement activities that ensure the success of student learning through client engagement. You will be part of a small, collaborative team and you will thrive independently building relationships internally and externally, all while contributing to a developing team in the novel field of engaged learning.

Please visit the external engagement website to see a description of external engagement work.

The Engaged Learning Office (ELO) creates, manages, and facilitates high-impact and transformational student experiences that align with the University's engaged learning initiatives and are essential to advancing the School's goals of working at the intersection of people, information, and technology. The ELO's diverse portfolio of student educational opportunities and programs includes client-based courses, study abroad, and civic engagement, all of which guide students through the development and mastery of information-related and essential skills, meeting the needs of employers and the broader civic society.

The ELO comprises a team of engaged learning specialists and enthusiasts who create, manage, and assess student opportunities, external partnerships, and campus collaborations. Our staff is collaborative; we embody mindsets of growth, innovation, and creativity; value diversity, teamwork, iteration, and a student-centric scope; and we like to have fun at work every day.

Please visit our website to learn more about the Engaged Learning Office activities.

The School of Information is a progressive, interdisciplinary professional school that offers five academic programs. UMSI delivers innovative, elegant and ethical solutions connecting people, information and technology. The school was one of the first iSchools in the nation and is the premier institution studying and using technology to improve human-computer interactions. Our school mission is to create and share knowledge so that people will use information - with technology - to build a better world.

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off (Vacation, Holidays, Season Days, Family Leave)
• A retirement plan that provides two-for-one matching contributions after 12 months of eligible service, with immediate vesting
• Many choices for comprehensive health insurance
• Dental and vision insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Tuition support program

• Manage annual client marketing and recruitment plan, ensuring that the plan is implemented strategically, communicated to partners, and adjusted to meet the mission of the School and curricular goals for client-based courses and programs
• Develop and contribute to strategies for the translation of client-based course requirements to the public and develop a deep understanding of how industry and partner needs are aligned with client-based courses
• Develop new and ensure the maintenance of client engagement resources, including UMSI webpages and presentations for client partners
• Contribute to the execution of the annual student project Exposition event, managing external engagement invitations and hospitality
• Lead, in collaboration with the Associate Director, long-term, strategic relationship development for external engagement, including tracking, developing, and updating relevant messaging
• Represent UMSI and the ELO at a variety of local and national events to develop new leads and enhance established school-wide relationships
• Enhance past client relationships and develop new leads in a wide range of industry types, including corporate and civic organizations
• Develop and implement synergistic partnerships with local business development associations and university collaborators and identify new partnerships to enhance outreach

• Bachelor's degree or equivalent combination of education, certification, and experience in a related field
• Minimum of two years of work experience in or related to program management, project management, marketing, consulting, relationship management, or public service
• Demonstrated ability to build relationships with a diverse range of people from various industries and levels
• Experience managing digital marketing campaigns and external communications using tools like Salesforce Marketing Cloud
• Ability to travel within the U.S. to client sites for project development

Punctual and regular attendance is required. May require regular regional travel and occasional domestic travel. Ability to work remotely two to three days per week. This role can be hybrid but does require on-site work due to the collaboration needed. Flexible work agreements are reviewed annually and are subject to change dependent on the needs of the school and university requirements.

You will be based in the UMSI Engagement Center, 777 N. University, Ann Arbor. 

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Visa sponsorship is not available for this position.

The salary range for this position is $68,000 - $78,000. Salary is determined by direct relevant experience and demonstrated past performance results while ensuring equity on our team. All candidates are encouraged to discuss salary questions to honor alignment and transparency throughout the recruiting process. 

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.