The Ambulatory Central Sterile Reprocessing Dept. (CSPD) manager is responsible for the administrative and operational goals and objectives of Michigan Medicine?s Ambulatory CSPD?s. This position plans, organizes and directs the operations of several Ambulatory Central Sterile Processing Departments in accordance with Federal, State and Local standards and regulations, as well as Michigan Medicine guidelines, procedures and policies that govern decontamination, sterilization and distribution of instrumentation required for the Surgical Services department, procedural areas and clinics. The CSPD manager works in collaboration with Ambulatory Care and OR leaders, nursing/patient care leaders, support services, faculty, and staff to manage the re-processing and availability of instrumentation. 

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Being part of something greater, of serving a larger mission of discovery and care ? that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Leadership and Organizational Development:

• Strategic planning: work with the Ambulatory CSPD Director to identify unit priorities, support business efficiencies, and enhance a culture of teamwork and cooperation among staff members.
• Develop and promote innovative approaches for team development and cohesiveness throughout all levels of business operations to meet operational and business needs. 
• Identify, communicate, share, and present operational, performance, financial metrics, and best practices to staff, and leadership.
• Builds and inspires confidence, trust and collaboration through an atmosphere of cooperation with all internal and external partners and customers to assure timely processing, sterilization and distribution of instrumentation.

Supervision and Staff Management:

• Manages and oversees the reprocessing of instruments for Surgical Services and units outside the Operating Room (OR) environment (units, clinics, diagnostic areas, etc.).
• Responsible for staff human resource management, onboarding, performance planning and development, coaching, and discipline.
• Responsible for ensuring that all sterile processing policies/procedures are current and practiced consistently.
• Develop and oversee procedures to recognize and incentivize staff excellence.
• Oversees educational programs for staff and leadership development.
• Oversees and ensures compliance and training for the Instrument Tracking System.
• Assures all storage areas and supplies are maintained in a neat, orderly, safe and clean environment.
• Assures the environment of care is clean, compliant with standards and has required air flow and air exchanges.
• Assigns other tasks to staff members and performs other tasks as the need dictates.

Compliance, Safety and Quality Programs:

• Responsible for compliance with accreditation and regulatory requirements concerning the reprocessing of instrumentation.
• Oversees and assures the selection of the appropriate processing method used for each sterilized item is compliant with manufacturer's instructions for use (IFU).
• Responsible for the development and monitoring of all process improvement and quality indicators and managing these indicators to a high-performance level.
• Reviews and monitors Patient Safety Reporting Forms and other quality reports to ensure safe practices are in place and being followed.
• Maintains and fosters compliance with productivity and first-time quality indicators and criteria.
• Is responsible for the preparation and publishing of monthly statistical activity reports.
• Prepares regular reports for SDS committee and other committees as needed.
• Ensures proper collection and storage of all associated records for bacteriologic testing, cycle monitoring, and preventative maintenance.

Financial Responsibility and Fiscal Oversight:

• Responsible for sound fiscal management of the unit including managing to or exceeding forecast targets.
• Oversees capital and operational budgets.
• Assures unit and supervisory staffing models are reviewed and adjusted accordingly.
• Develops standard work practices, to ensure the work environment is conducive to a high level of productivity, safety and efficiency.

• Bachelor's degree in the Health Care related field, Administration, Business, Education, Nursing, Sciences, or other related field. May consider work experience in lieu of degree.
• A minimum of five years of experience working in a Central Sterile Processing or Surgical Services Department, with at least 3 years of supervisory and/or manager experience.
• A thorough knowledge of asepsis, surgical instruments, patient care equipment, sterilization, and decontamination.
• Current certification through the Healthcare Sterile Processing Association (HSPA) or the Certification Board for Sterile Processing and Distribution (CBSPD) is preferred, otherwise certification must be obtained within one year of placement.
• Competent in the use of Word, Excel and other computer software applications.
• Excellent interpersonal communication skills, critical thinking and customer service skills.

• Certified Healthcare Leader (CHL) or Certified in Sterile Processing Management (CSPM) certification through HSPA and/or CBSPD.
• Three or more years of manager experience in Sterile Processing
• Experience working with a unionized workforce
• Experience managing High-Level Disinfection (HLD) processes
• Experience with progressive improvements in staff utilization, workflow, budget management, Lean/Toyota method training, administrative and teaching duties.
• Operating Room or similar experience.

Full time, M-F, weekends as needed. Hours are typically ?day shift? however, may flex based on unit needs.

Multiple offsite locations 

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Reports to the System Senior Director of Sterilization and Disinfection.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.