A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file, due to system limitations.

The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to build a better world through business. We empower business leaders to improve the world through our powerful ideas, purpose-driven leaders, and positive impact. Learn more about Ross HERE.

This role is hybrid with on-site expectations in Ann Arbor, MI, 2 days per week. For a full job description, see the link here. For questions about this role, email RossHRRecruiting@umich.edu.

The Senior Salesforce Developer develops enterprise-level application and custom integration solutions, including significant enhancements, interfaces, functions, and features. You will produce and define system scope and goals through research and fact-finding to develop Salesforce application functionality and data integrations with Peoplesoft, DART, CollegeNet, and other third-party applications. You will conduct systems programming and support activities such as new or revised segments of language codes or processing. You will also prepare detailed specifications for which programs will be written and develop conversion and system implementation plans. You will design, code, test, debug, document, and maintain those programs. You will report to the Director of Application Services.

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

• Generous time off (Vacation, Holidays, Season Days)
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Flexible Work Program
• Ross Onsite Fitness Center

Application analysis, design, and programming (60%)

• Develop and test Salesforce applications with technical and business teams.
• Prepare project analysis reports, including functional scope documents, data flow charts, user interface wireframes, and quality assurance test plans.
• Create and coordinate the interfaces between major systems and programs using RDA requests, API methods, and ETL tools.
• Support integrations between Salesforce and external systems (e.g., Peoplesoft, CollegeNET, and DART).
• Develop and monitor Salesforce ETL processes and data flows for quality and integrity.
• Design and modify Apex code, including both code modules and test classes.
• Customize Salesforce objects, fields, Apex code, VisualForce pages, Lightning components, Flows, and triggers.
• Work with the Senior Salesforce Technical Lead to structure data integrity, data quality, and Salesforce administrative tasks for student temporary workers.
• Manage the development and deliverables of complex projects, including timelines, delivery schedules, installation support, and end-user training
• Follow DevOps best practices using Jira, Slack, Github, and internal processes.

Support Released Applications (30%)

• Work with Ross IT Salesforce team to update data workflows and integrations in Salesforce and Flatbridge.
• Troubleshoot and resolve software issues.
• Help with system infrastructure and technology upgrades.
• Manage Salesforce SysAid queue tickets and tasks
• Oversee QA testing of departmental applications with end users

Training and Skills Development (10%)

• Pursue professional growth by participating in training/learning opportunities
• Share expertise by mentoring and supporting colleagues in developing their skills.

• Bachelor's degree in Computer Science or a combination of a degree and equivalent experience.
• 4+ years of experience in a full stack object-oriented programming development environment or combination of experience and training
• Experience with Salesforce Sales Cloud and Marketing Cloud, including release cycles, deployments, and custom development (Apex, Test Classes, Lightning Components, Visualforce).
• Proficient in data integrations and triggers using Informatica or other ETL tools
• Skills in SQL and relational databases (Oracle, MS SQL, MySQL), including queries, triggers, and schema management.
• Experience with REST/JSON APIs for data exchange
• Experience handling confidential matters
• Contribute to a positive work community by approaching work with an open mindset, treating others with respect and in a manner where individuals feel they belong, listening, valuing feedback, and learning from the perspectives of others

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Salary Information:

The posting range for this position is $85,600 to 115,550. This posting range reflects multiple factors involved in determining compensation, such as skills, experience, training, certifications, and other organizational needs. At Ross, it is not common for new hires to be offered a salary at the upper end of the range. Compensation decisions are based on the details of each situation.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.