A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and highlight your experiences that directly relate to this position.

With questions about the position or office please email UMSI's IT at umsi-computing-services@umich.edu, or requests for accommodations or support with the application process please email UMSI Human Resources at umsi.human.resources@umich.edu.

We are seeking an experienced Product and System Strategist to join our team. Reporting to the Director of IT Systems and Services, you will be focused (50%) on managing the migration of content from one Learning Management System (LMS) platform to another, ensuring the selection of options for technologies to enhance learning, course design, and other critical components. The remaining responsibilities (50%) involve defining system scope and goals through research and fact-finding, contributing to the development or modification of moderately complex information systems, and supporting additional business operations. You will prepare detailed specifications for program development, analyze and revise system logic, and maintain comprehensive documentation.

The School of Information is a progressive, interdisciplinary professional school that offers five academic programs. UMSI delivers innovative, elegant and ethical solutions connecting people, information and technology. The school was one of the first iSchools in the nation and is the premier institution studying and using technology to improve human computer interactions. Our school mission is to create and share knowledge so that people will use information - with technology - to build a better world.

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off (Vacation, Holidays, Season Days, Family Leave)
• A retirement plan that provides two-for-one matching contributions after 12 months of eligible service, with immediate vesting
•  Many choices for comprehensive health insurance
• Dental and vision insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Tuition support program

• Content & Platform Management: Oversee the transition and organization of digital content across platforms, ensuring all course design and technology decisions enhance the learning experience.
• Quality Assurance & Optimization: Recruit and manage a QA team, delegate tasks for testing, and gather actionable feedback to improve content delivery and platform performance. Ensure quality and consistency across all materials.
• Stakeholder Collaboration: Align content and platform updates with stakeholder goals, ensuring accuracy, consistency, and user satisfaction. Propose key success metrics and feature enhancements based on user needs.
• Process Improvement & Efficiency: Streamline workflows and integration processes to enhance efficiency, reduce delays, and optimize platform performance.
• Technical Oversight & Documentation: Document and address updates affecting community tools, third-party integrations, and primary learning and assessment platforms. Apply relevant testing methodologies, such as Computer-Aided Software Engineering (CASE), to ensure system reliability and functionality.

• Must have a master's degree in Information, engineering, or a related field.
• Must have a working knowledge of SQL and Python and be able to speak to your experience in a cover letter.
• Experience building a Jupyter notebook.
• Experience documenting processes in a CMS such as Drupal or WordPress, indicate which CMS(s) in your cover letter. 
• Familiarity with LMS platforms Coursera, Vocareum, Canvas, and experience with content migration between systems.

Punctual and regular attendance is required. Will require working during non-business hours and on weekends.

May require travel to multiple locations on and off campus. The main office workspace for this position is located in NorthQuad.

This is a hybrid position. Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Visa sponsorship is not available for this position.

This is a three-year term-limited role at 50% FTE depending on workload. The job may be expanded to 100% FTE depending on the scope of work. The job may be extended after three years depending on performance, funding, and need.

The salary range for this position is $41,000 to $45,000 ($82,000 - $90,000 Full-time rate). Salary is determined by direct relevant experience and demonstrated past performance results while ensuring equity on our team. All candidates are encouraged to discuss salary questions to honor alignment and transparency throughout the recruiting process. 

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.