A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and highlight your experiences that directly relate to this position.

With questions about the position or office please email UMSI's Computing team at umsi-computing-services@umich.edu, for requests for accommodations or support with the application process please email UMSI Human Resources at umsi.human.resources@umich.edu.
 

The Associate Director of IT is a leadership position within the UMSI-IT unit at the University of Michigan School of Information. Reporting to the Director of IT Systems and Services, you will help manage the IT department's operations, ensuring that the team remains on track, efficient, and aligned with the unit's strategic objectives. The Associate Director will play a crucial role in project management, team leadership, strategic planning, and will contribute significantly to the overall success of our IT initiatives.

The School of Information is a progressive, interdisciplinary professional school that offers five academic programs. UMSI delivers innovative, elegant and ethical solutions connecting people, information and technology. The school was one of the first iSchools in the nation and is the premier institution studying and using technology to improve human computer interactions. Our school mission is to create and share knowledge so that people will use information - with technology - to build a better world.

The UMSI IT unit is designed to provide rapid services and data to internal stakeholders at the University of Michigan.

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:
 

• Generous time off (Vacation, Holidays, Season Days, Family Leave)
• A retirement plan that provides two-for-one matching contributions after 12 months of eligible service, with immediate vesting
• Many choices for comprehensive health insurance
• Dental and vision insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Tuition support program

Team Leadership: Assist the CIO in managing a team of IT professionals, promoting a collaborative and creative work environment. Provide mentorship and guidance to team members, helping them develop professionally.

Project Management: Oversee the delivery of IT projects, ensuring they are completed on time, within scope, and on budget. Use project management methodologies to track progress and address any issues that arise.

Performance Management: Develop and implement performance metrics to evaluate the effectiveness of IT services and projects. Conduct regular performance reviews and provide constructive feedback to team members.

Process Improvement: Identify opportunities for process improvement within the school and implement best practices to enhance efficiency.

Budget Management: Support the preparation and management of the UMSI-IT's budget, ensuring accurate allocation of resources.

Oversee daily staff activities: providing guidance, and training to ensure team members are equipped with the necessary skills and resources to meet departmental goals.

Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.

Experience: At least 5 years of experience in IT management, in a higher education or related setting. At least 5 years experience leading teams and managing complex projects.

ITIL and Service Management: Understanding of ITIL frameworks and service management best practices.

Work Tracking: Experience using JIRA or other task management software to track work within an IT team. 

Punctual and regular attendance is required. Must be available during most EST business hours. May require working during non-business hours and on weekends.

May require travel to multiple locations on and off campus. The main office workspace is located in our North Quad building.

This is a hybrid position. Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Visa sponsorship is not available for this position.

The salary range for this position is $115,000 - $133,000. Salary is determined by direct relevant experience and demonstrated past performance results while ensuring equity on our team. All candidates are encouraged to discuss salary questions to honor alignment and transparency throughout the recruiting process.

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.