A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in two pages or less, please let us know how you will align with your career aspirations and skills. Submit both a cover letter and resume as one file (because of system limitations).

The Media Solutions Engineer will support the daily operations of our production studios, manage equipment maintenance, and provide technical support for live and recorded productions. You will work with the Media Designers to ensure the studios are up-to-date, functional, and optimized for high-quality productions. Additionally, you will maintain and document studio setups and technical workflows and processes to ensure consistency across all media productions. The Media Solutions Engineer will report to the Director of Media Design and Production.

Our Commitment to Diversity, Equity and Inclusion 

The Center for Academic Innovation (CAI) is committed to inclusion in our organizational work, culture, climate, and the products we create. We aim to recruit a diverse team as a reflection of our commitment to our work designing equitable and inclusive learning and work environments that are necessary for the university community to make progress on solving societal challenges. CAI draws on each of our team member?s unique backgrounds and experiences to guide our everyday work in the center, and our team collaborates with students, staff, and faculty on projects that center our commitment to DEIJ work. All interested applicants, including those from groups historically marginalized by educational privilege, are encouraged to apply. 

Organizational Statement on Harassment 

We believe all individuals deserve to be treated with dignity and have the right to work in a professional atmosphere that promotes mutual respect and a safe space for collaboration. Any concerns shared with Individuals with Reporting Obligations in the Center for Academic Innovation will be reported to the Equity, Civil Rights, & Title IX Office to be reviewed and addressed, and the Center for Academic Innovation encourages reporting of any forms of harassment including sexual and gender-based harassment.

About the Center for Academic Innovation 

Through curricular innovation, tools for student success and equity, and educational research, the University of Michigan Center for Academic Innovation is building the future of education. Our vision is a future in which education connects and empowers learners everywhere to reach their full potential throughout their lives. To accomplish our vision, we make it our mission to collaborate across campus and around the world to create equitable, lifelong educational opportunities for learners everywhere.

About Creative Studios

CAI Creative Studios helps online learning experiences come alive for millions of learners around the world. With top-end production facilities on campus, we are an important resource to ensure that faculty get the support and coaching they need throughout the production of multimedia elements for online learning experiences. Our team helps faculty through the production process so they can focus on what they do best: delivering life-changing education to millions of learners around the world. For more information, please visit our website: Academic Innovation. 

Benefits at the University of Michigan In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

• Oversee the daily operations of our production studios, including maintaining equipment, managing bookings, and preparing studios for multiple media production needs. 
• Provide real-time support to the Media Designers during live and recorded productions, troubleshooting and resolving technical issues related to video, audio, and lighting systems. 
• Ensure all studio equipment is up-to-date, functioning correctly, and well-maintained. Coordinate repairs, upgrades, and preventive maintenance for audio-visual and multimedia equipment.
• Work with Media Designers and the broader media production team to ensure smooth workflows and high-quality outputs for all media-related projects.
• Oversee studio performance, recommending improvements and upgrades to equipment and workflows for maximum efficiency. 
• Create technical documentation for studio setups, workflows, and processes to ensure consistency across projects. 
• Assess and enhance studio designs and workflows to ensure scalability and future-proofing. 
• Conduct base level training sessions for staff on studio equipment troubleshooting. 
• Provide technical support for special events, including possible off site productions. 

• Bachelors degree in media production, audio-visual technology, or a related field. 
• 2+ years of experience in studio operations, media technology support, or related fields. 
• Strong knowledge of audio, video, and lighting systems used in live and recorded media production. 
• Proven ability to troubleshoot and resolve technical issues. 
• Excellent organizational and communication skills to manage multiple studios and production schedules. 
• Experience maintaining and upgrading media equipment, with a proactive approach to ensuring studio functionality. 
• Collaborate with creative teams and understand the technical requirements of various media production formats. 

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

The mode of work for this position is Hybrid. The work requirements for this position allow both onsite and offsite work and you will have an expected regular and recurring onsite presence. On occasion, you may be required and must be available to work onsite more frequently if necessitated by our center's policy and domain leadership or by your job requirements. The salary for this position will be based on your education and experience. You may have occasional non-standard work hours, such as evenings or weekends. You must have legal authorization to work in the United States. Excellent benefits are available. For details, see http://benefits.umich.edu/

Salary Information 

The general salary range for this position is $80,000 - $90,000. You can expect to be paid a great compensation package. Factors used to determine salary include experience for the position and internal equity within the unit. You are encouraged to discuss salary questions to honor agreement and transparency throughout the recruiting process.

Job openings are posted for at least seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended. 

Applications will be reviewed as received throughout the posting period and continue until the position is filled. 

The University of Michigan is an equal opportunity/affirmative action employer.