A Nurse Informaticist is a registered nurse who transforms data into needed information and leverages technologies to improve health and healthcare equity, safety, quality, and outcomes. They have specialized knowledge and expertise in health informatics, a multidisciplinary field that combines nursing science with information management and analytical sciences. Primary responsibilities include but are not limited to implementing and optimizing health information systems, data management and analytics, training and education, quality improvement, project management, policy and compliance, communication, and research as applied to improving patient care and optimizing nursing workflows.

Under supervision, the candidate will coordinate and support the integration of Transplant EMR applications, such as the Phoenix module, into Transplant operations and reporting.  Advance the Transplant Center's strategic goals and achieve clinical, service, and quality objectives.  This position optimizes Transplant informatics services, application function, data accuracy, quality reporting, associated processes and end user efficiencies.  Collaborates with Michigan Medicine HITS informatics and application teams and coordinating secondary informatics training for end user education.  This role will also provide input into the design of systems to support multidisciplinary team functioning, care coordination, data analysis, and continuity of services within the University of Michigan Transplant Center & associated Transplant Programs.  This position will also provide operational guidance to stakeholders and end users in the implementation of new systems and applications.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

1. Advance the on-going optimization and management of Transplant EMR application, Epic Phoenix (Transplant).

• Aid HITS and Transplant application team(s) in the translation of complex Transplant practices and requirements used to resolve open issue tickets. Identifies barriers to change and accepts and manages ambiguity/complexity.
• Participates in multiple aspects of electronic health record development and implementation. Participates in training, go-live and elbow support, reporting, business, and clinical needs prioritization for the electronic health record.
• Lead or assist in the prioritization and resolution of open issue tickets, helping to address software capability, knowledge deficits, and capacity gaps. 
• Support on-going build, validation, and post-implementation of Epic Phoenix (Transplant) module for clinical and business operations.
• Provides support to clinical end-users and acts as liaison between Transplant Center, HITS and Transplant EMR application team(s).
• Investigate, analyze, develop, and implement a corrective action plan that effectively addresses application issues and process enhancements. 
• Functions as Transplant Center liaison when there are related interdepartmental issues or discussions regarding operational and technical issues, internally and externally. Reports and works through issues. Facilitates resolution of issues to ensure efficiency, safety, quality, and stewardship. Actively participates in process improvement and change management efforts within the Transplant Center.

2. Optimize Transplant EMR application?s required regulatory reporting capabilities and contributory processes.

• Assess, analyze, develop, and implement improvements to maximize function, accuracy, efficiency, and automation.
• Provide guidance in current state analyses, creation and revision of operational workflows, technical readiness, conversion of data, and reporting. 

3. Optimize ability to provide and publish required quality and performance reporting systems.

• Assist in the development, management and ongoing enhancement of a reliable, accurate, and efficient quality and performance reporting system.  This includes program dashboards, quality, performance, benchmark, finance, and regulatory reports.
• Effectively uses, interprets, applies and communicates data and information from multiple sources which effect Transplant Services. These data sources include clinical and service quality data, revenue cycle reports, and quality data.

4. Enhance, standardize associated processes, and support clinical and operational improvements.

• Assess operational issues, develops a framework for analyses, make recommendations, establish work plans, and implements improvements. 
• Collaborates with multidisciplinary team members to assess, inform, educate, and continually improve effectiveness and productivity of clinical and business programs.
• Perform end user support, workflow optimization and maintenance, and training for specific practices, clinicians and support staff as needed.

5. Support Michigan Medicine and Transplant Center mission, vision, and values. This includes associated strategic initiatives, quality/safety, accreditation, and regulatory readiness aims or efforts.

• Anticipates and identifies complex transplant clinical and business processes and informatics issues, monitors, and measures the risk factors. Communicates risk factors to Transplant Center, HITS and Transplant application leadership.  Manages projects to ensure the implementation of continuous quality control of process and deliverables.
• Participates as a member of various project workgroups, attends meetings as required.
• Supports innovation in clinical practice, care delivery systems, and healthcare operations by staying current with innovations and literature in healthcare informatics and care delivery. Disseminates and incorporates research findings into informatics and EHR efforts.
• Ensures patient safety in the performance of job functions and through participation in department, hospital and Medical System patient safety and regulatory initiatives.

     Senior:

• RN (Registered Nurse) Licensure in the state of Michigan
• BSN or RN with Bachelor's degree
• 5+ years relevant experience or an equivalent combination of education and experience
• Understanding of workflow analysis
• Understanding of the System Development Life Cycle
• Understanding of project management tools, terminology, and stages
• Ability to prioritize work and take part in multiple concurrent projects
• Ability to work in a dynamic development environment and adjust to constantly changing priorities, processes, and project plans
• Willingness and strong aptitude to learn innovative technologies and assume increasing responsibilities
• Strong organizational skills with attention to detail
• Excellent analytic and problem-solving ability
• Ability to work collaboratively with diverse teams of all sizes
• Exceptional relationship building and interpersonal skills
• Competent in Microsoft Office Suite

     Intermediate:

• Bachelor's degree in nursing from an accredited school and at least 3 years relevant experience or an equivalent combination of education and experience is necessary.
• Clinical experience that has provided the opportunity to demonstrate competencies in clinical care. 
• Registered nurse licensure in the State of Michigan 

• Master's degree in informatics or 5+ years' relevant experience
• ANCC (American Nurses Credentialing Center) board certification in Nursing Informatics (NI-BC) or other nursing informatics or project management certification (PMP, or LEAN Six Sigma)
• Experience with Epic software
• Transplant experience highly desired
• Project management experience strongly desired
• Familiarity with Service Now
• Experience in implementing healthcare technology solutions
• Background in clinically focused projects and knowledge of impacts to patient care, workflows, roles, and clinical governance 
• Acquired an Epic certification (Ambulatory or Phoenix highly desired)

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.