A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, one page or less, please let us know how this role aligns with your career aspirations and skills. Submit both a cover letter and resume as one file, due to system limitations.

The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to build a better world through business. Through our powerful ideas, purpose-driven leaders, and positive impact, we empower business leaders to improve the world. Learn more about Ross HERE. 

This role is hybrid with on-site expectations in Ann Arbor, MI 3 days per week. Work will be required during early mornings, nights, and weekends. Regular domestic travel, at least monthly, and international travel, are also part of the role. For a full job description, see link here. For questions about this role, email RossHRRecruiting@umich.edu.

Purpose: 
You will drive the success of Executive Education by managing key accounts, supporting Distinguished Leader Certificate candidates, overseeing program portfolios, and responding to inquiries. Reporting to the Managing Director, Digital & Open Enrollment Programs, you will help achieve growth goals. 
You will cultivate corporate and individual accounts, set and achieve growth targets, identify client needs, propose tailored solutions, and ensure successful outcomes. Your understanding of the competitive landscape, program content, market trends, and Michigan's value proposition will allow you to position our offerings and provide competitive analysis. 
You will collaborate with faculty to enhance satisfaction, potentially develop semi-custom programs, and establish relationships with participants to drive awareness, repeat visits, and referrals. While this role is in-house and occasional travel will be required. 
 

Open Enrollment Account and Ross Certificate Candidate Management 

• Manage selected corporate accounts and assigned Ross Certificate candidates to enhance relationships, grow enrollments, and achieve business development goals. 
• Conduct needs analyses and consult with domestic and international managers, executives, and decision-makers on management education and professional development solutions.
• Collaborate with Ross Marketing and Communications to market programs and ensure enrollment targets are met. 
• Develop and execute business development plans, including identifying and proposing opportunities for semi-custom programs, coaching, speakers' bureau services, and corporate university support.
• Write proposals and create/deliver presentations to prospective and current clients. 

Portfolio Management for Assigned Programs 

• Build relationships with faculty, staff, and participants through attendance at programs and events to identify future business opportunities and improve marketing and communications. 
• Partner with marketing leaders to develop and analyze multi-faceted marketing plans; adjust strategies based on results to maximize program visibility and enrollment. 
• Work with program managers and faculty directors to create program pro-formas, oversee budgets, and meet margin targets. 
• Represent the department at events through networking, speaking, and presenting to promote open enrollment opportunities. 
   

• A bachelor's degree or an equivalent combination of education and experience 
• Five (5) years experience managing corporate accounts to build relationships, grow business and achieve enrollment or sales goals in a complex matrixed organization 
• Experience in program management, including overseeing and growing client portfolios and meeting defined metrics 
• Experience collaborating with marketing teams to develop marketing strategies 
• Experience in roles requiring regular presentation and engagement with managers and senior-level leaders in medium to large organizations 
• Proficiency in MS Office applications (Word, Excel, Power Point) and database applications, i.e., PeopleSoft (or comparable system) 

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Benefits at the University of Michigan 
In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include: 

• Generous time off (Vacation, Holidays, Season Days) 
• A retirement plan that provides two-for-one matching contributions with immediate vesting - Many choices for comprehensive health insurance 
• Life insurance 
• Long-term disability coverage 
• Flexible spending accounts for healthcare and dependent care expenses 
• Flexible Work Program 
• Ross Onsite Fitness Center 
   

Salary Information: The posting range for this position is $81,000 - $104,600. This position is eligible for a sales incentive program with the potential to earn additional compensation above the base salary. This posting range reflects multiple factors involved in determining compensation, such as skills, experience, training, certifications, and other organizational needs. At Ross, it is not common for new hires to be offered a salary at the upper end of the range. Compensation decisions are based on the details of each situation.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.