Submit your resume and cover letter on (link to posting)

Job title: Student Ambassador

In addition to completing the online application, a cover letter is required for
consideration for this position and should be attached to the first page of your
resume. The cover letter should address your specific interest in the position
and include your current class schedules.

Why Work at Michigan?

• Students will work up to 15 hours per week Development of communication, presentation, and problem-solving skills
• Deeper understanding of University policies and procedures
• Appreciation of diversity and inclusion
• Experience in a variety of office environments
• Flexible schedule around classes 
• Shift/Hours/Days: Varies every 4 months, may include nights and
  weekends

Responsibilities*

• Group and individual campus tours
• Prep recruitment event/visit materials
• Assist at recruitment and enrollment events
• Answer student questions in-person, on the phone, and by email
• Utilize a case management system to escalate complex questions
• Teach students how to submit documents via the student portal
• Make outbound calls to prospective and current students
• Other office responsibilities as needed

Required Qualifications*

• Excellent communication skills
• Strong technology skills
• Proficiency in Microsoft Office, Google Suite, and U of M-Dearborn
  student self-service
• Possess dependability, leadership skills, and Wolverine pride
• Integrity and trustworthiness in dealing with confidential student information
• Reliable transportation to campus
• Must be a current student
• Must maintain at least a 2.5 cumulative GPA

Background Screening

The University of Michigan conducts background checks on all job candidates
upon acceptance of a contingent offer and may use a third-party administrator
to conduct background checks.  Background checks are performed in
compliance with the Fair Credit Reporting Act.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

The University of Michigan is an equal opportunity/affirmative action employer.