As the Student Life Administrative Coordinator you will support activities related to the Full-Time MBA Program's (FTMBA) Student Life team including front desk coverage, organization and cleanliness of FTMBA suite, and general administrative support. You will provide event support for FTMBA events and Student Life events including room and hotel reservations, reimbursement processing, catering and material orders, and on-site support such as check-in and room set-up. You will report directly to the Associate Director of Student Life.

About the Ross School of Business

The Stephen M. Ross School of Business at the University of Michigan is a diverse learning community grounded in the principle that business can be an extraordinary vehicle for positive change in today's dynamic global economy. The Ross School of Business mission is to build a better world through business. Through our powerful ideas, purpose-driven leaders, and positive impact, we empower business leaders to make a positive difference in the world. Learn more about Ross HERE.

About the Department

The Stephen M. Ross School of Business (Michigan Ross) at the University of Michigan is a dynamic, distinctive learning community that is consistently ranked among the world's leading business schools. Michigan Ross develops ideas that shape and people who lead complex, global organizations. Michigan Ross faculty impact the way business is taught and practiced around the world. Students develop their leadership talent through action-based learning programs that connect the world of ideas to the world of practice. In addition to world-class academic departments in core business disciplines, the Ross School houses research institutes and centers that provide extraordinary thought leadership and learning opportunities. Michigan Ross academic programs include Full-time MBA, Part-time MBA, Executive MBA, Global MBA, MAcc, MSCM, MSE, BBA, and PhD degree programs, as well as non-degree Executive Education programs. The Full-Time MBA (FTMBA) Program Office supports the learning community and goals of the School.

FTMBA Student Life Support (65%)

• Assist FTMBA Student Life with administrative and logistical needs related to student clubs, conferences, and case competitions. Duties may include:
  • Managing room reservations and troubleshooting room-related issues with Ross Ops team
  • Submitting and managing catering orders and associated invoice reconciliation to various student life shortcodes
  • Ordering and preparing event materials on behalf of student leaders; trouble-shooting questions related to these orders
  • Providing on-site support to student leaders, such as check-in assistance, room set-up, and liaising with Ross Ops and/or Ross IT as needed
• Assist FTMBA Student Life team with logistics for current student and community-wide events, including but not limited to, orientation, commencement, conferences, workshops, etc. Logistics may include room reservations, hotel blocks, catering, materials, swag, permits, parking, transportation, etc.

General Administrative Job Duties (25%)

• Provide coverage for FTMBA Program Office front desk 5 days/week; greet visitors to the suite, direct questions to appropriate stakeholders, answer general questions.
• Assist in monitoring and responding to emails sent to the FTMBA Program Office email account.
• Oversee the organization and cleanliness of K1521 suite shared spaces, such as storage of materials and equipment, and orderliness of kitchen.
• Assist Managing Director when requested with duties such as calendar management, reservations, catering orders, etc.

FTMBA Admissions Support (10%)

• Assist FTMBA Admissions teams with on-campus and virtual event logistics.

• High school education and 1+ years of related administrative or customer service experience.
• Experience working with students or similar groups.
• Handle confidential information according to specified confidentiality guidelines.
• Proficiency in Google and Microsoft Suites plus email and calendar-keeping technologies.

• Ability to exercise independent judgment and employ basic reasoning skills.
• Organized: Demonstrates strong organizational skills and can manage multiple tasks efficiently.
• Detail-Oriented: Pays close attention to detail, ensuring accuracy in documentation and processes.
• Professional: Maintains a high level of professionalism in all interactions and communications.
• Adaptable: Flexible and able to adjust to changing priorities and demands in a fast-paced environment.
• Team Player: Works well collaboratively with colleagues and contributes positively to a team atmosphere.
• Proactive: Takes initiative and anticipates needs or potential issues before they arise.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Working conditions / Physical requirements

• This position is required to work on-site 5 days/week, with some flexibility for remote work during periods of low office traffic. May require work during early mornings, late nights, and/or weekends.
• The person in this position routinely communicates with office visitors who may include students, prospective students, staff, faculty, staff, students and external partners.
• The person in this position routinely moves books and class materials weighing up to 20 pounds to class locations or other venues for events.
• The person in this position frequently moves through the building and throughout campus to attend meetings/events and access files or information

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.