Under general supervision, assists in developing, implementing, maintaining, and analyzing clinical/financial data metrics to support timely processing and completion of coding unit business transactions. This includes tracking and reporting coding unit work, identifying process, revenue and/or documentation improvements, root-cause analysis, translating requirements into system specifications, and presenting findings to leadership and stakeholders. Effectively collaborates with leadership, revenue cycle partners and stakeholders such as physicians, CDA (Chief Department Administrator) and the DCDS (Department Clinical Documentation Specialist) to ensure organization, unit, team, and project goals are met.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

• Generate reports and presentations using 3M, MiChart, and Tableau for evaluating professional/facility coding metrics.
• Analyze MiChart coding data to identify opportunities for process improvement, training, technology enhancements, and provider education.
• Perform root cause analysis of aging AR and uncoded backlog, translate and present findings to leadership, and help implement mitigation strategies.
• Prepare data/materials for end-of-month reporting, educational sessions, and specialty report meetings.
• Develop electronic workflows using Power-automate to reduce manual processes within the department.
• Maintain IP/OP Coding SharePoint and Teams sites, repositories, and document libraries.
• Conduct daily, weekly, and monthly reporting on uncoded and in-progress cases, informing coders and leadership of high-dollar and aging accounts.
• Assist in developing SBARs for escalated uncoded and in-progress cases.
• Act as a liaison to troubleshoot lag in coders' workflow.
• Triage coding data requests and other communications.
• Participate in UMHS Continuous Quality Improvement.
• Understand and follow university, departmental, and unit policies and procedures, seeking clarification as needed.
• Comply with regulatory, legal, and accreditation requirements.
• Participate in departmental activities such as staff meetings and in-services.
• Perform other duties as assigned to maintain department efficiency.

• 1-3 years of advanced experience with Microsoft Office products, Power Automate, Tableau, SharePoint and Epic reporting.
• 2 - 5 years of professional experience.  
• Certification: RHIT, RHIA, CPC, CCS, CCS-P or equivalent combination of education, certification, and/or experience.
• Demonstrated ability to accurately collect and analyze medical information and financial data.
• Knowledge of standard medical terminology, treatment methods, patient care assessment, data collection techniques, and coding classification systems.
• Data Management: Acquires, validates, and processes data to ensure its accessibility, reliability, and timeliness for end users.
• Analysis: Analytical skills to visualize, articulate, solve complex problems, and make informed decisions. Ability to analyze detailed information for compliance with privacy and security rules.
• Critical Thinking: Gathers and integrates critical information to arrive at effective solutions.
• Decision Making: Makes timely, informed decisions considering facts, goals, constraints, and risks.

• Experience with ICD-10-CM coding, knowledge of Michigan Medicine processes, policies, procedures, mission, and values.
• High aptitude for computer basics and system logic; analytical ability for hospital workflow coordination.

Mobile/Remote - the work requirements allow for the majority or all the work to be completed offsite. On occasion, the employee may be required and must be available to work onsite if necessitated by unit leadership or their designee and/or the job requirements. 

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.