Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

In addition to the duties below, the supervisor may also perform the duties of a senior technologist (smaller laboratories, fewer than 6 direct reports).

Operational oversight:

1. Provide day-to-day administrative supervision of qualified personnel performing testing and reporting high complexity test results.
2. Schedule employees to provide adequate and equitable staffing of all areas.
3. Supervise and coordinate daily operational lab activities.   
4. Provide staff with ongoing information and assistance to perform their duties.
5. Monitor and make changes to workflow to achieve maximum productivity and quality.
6. Serve as resource person for technical and procedural problems from staff and outside institutions.
7. Implement new and revised policies and procedures in the laboratory framework.
8. Establish an atmosphere that satisfies employees physical needs and safety.

QC/QA/Compliance

1. Responsible for monitoring test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained.
2. Assure that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications.
3. Responsible for reviewing all high complexity testing performed by trained high school graduates qualifying as high complexity testing personnel within 24 hours when a CLIA qualified general supervisor is absent.
4. Coordinate, Implement and participate in monitoring the laboratory Quality Assurance Program. 
5. Assists with compliance of regulatory agency (i.e., CLIA, CAP) rules and regulations.

Orientation/Training/Competency

1. Provides or coordinates orientation to lab and department policies to all testing personnel.
2. Review and approve training checklists.  Oversee and evaluate training of all personnel performing laboratory testing.  Verifies staff are trained and competent prior to performing testing on patient specimens independently.
3. Oversees performance competency documents of testing personnel.

Personnel

1. Develop performance objectives for each employee and conduct formal reviews at least annually.  Evaluate employee skills and assess educational and training needs periodically.
2. Provide timely and constructive feedback. Participate in the resolution of employee grievances. Counsel and discipline as necessary.
3. Enforce attendance policy and approve payroll for direct reports.
4. Review and approve vacation or other time off requests.
5. Provide an environment which motivates and enriches staff.  Assist staff in personal and professional development.  Work with staff to improve workflow and create efficiencies.
6. Create opportunities for self and others to obtain additional skills and knowledge through a variety of methods. 
7. Fulfill and assist employees with departmental continuing education requirement.

Management

1. Work in cooperation with the management team to optimize workflow within the laboratory, to continually improve operations, and to plan future changes for the laboratory.  Actively participate in setting goals and objectives for the lab.
2. Take an active part in creating laboratory policy, organizational. decisions, selecting candidates, introducing new procedures, and selecting new equipment.
3. Work with Lab Manager to evaluate and recommend changes to the lab including equipment, supplies, and staffing.
4. Keep Lab Manager informed of problems or changes in procedures that impact the section or shift.

Perform Testing

Maintain expertise/competency in one or more areas under supervision to be able to adequately assess performance of staff and to provide assistance in event of short staffing situations.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

1. Maintain expertise in all areas under supervision to be able to adequately assess performance of staff and instrumentation and to aid in event of short staffing situations. Current instrumentation includes GC, HPLC, GC-MS, TOF-MS, ICP-MS and LC-MS/MS. 
2. The Clinical Mass Spectrometry Laboratory currently consists of Toxicology and Biochemical Genetics sections.

SUPERVISION RECEIVED

Supervision is received from the Administrative Manager, or other designee.   

SUPERVISION EXERCISED

Administrative supervision is exercised over specimen processors, phlebotomists, LPN, laboratory technicians, medical technologists, medical technologist specialists, and other assigned staff.

Functional supervision is exercised over specimen processors, phlebotomists, LPN, laboratory technicians, medical technologists, medical technologist specialists, senior technologists, and other assigned staff.

In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.

• Bachelor of Science degree in Medical Laboratory Science or biological science which is directly related to the duties of the position is required, as well as certification as a Medical Laboratory Scientist or Medical Technologist. 
• Have a minimum of 6 years of experience in a clinical laboratory relative to the title.
• Requires frequent standing, walking, sitting, and hand pipetting for long periods of time and the ability to lift up to 25 lbs.

1. Demonstrated management experience of professional and support staff in a CLIA Clinical Lab setting.
2. Experience with therapeutic drug monitoring principles and toxicology analysis methodologies such as GC, HPLC, GC-MS, ICP-MS and LC-MS/MS.
3. Excellent interpersonal and organizational skills.
4. Effective communication skills.
5. Excellent written and oral communication skills.
6. Demonstrated ability to teach and/or train students, junior laboratory personnel in laboratory techniques and/or protocols.
7. Ability to work independently or as a member of our team. 
8. Excellent attendance, ability to multi-task, prioritize appropriately, and exercise good judgement.

This full time, 40 hour position is on the day shift and includes rotating weekends, holidays and on-call with other staff. In addition you will typically receive an average of 24 hrs/wk (60%) to accomplish extra duties. This varies at the manager's discretion based on the amount of supervisory work pending, and patient work or other projects that must be completed.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

1. Works with infectious disease and/or hazardous materials.
2. May have exposure to noise from laboratory equipment and pneumatic tube system.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.