The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers financial and human resource transactional support.

The Accounting Customer Service (ACS) Accountant reports to the Accounting Supervisor within the ACS team, they collaborate with fellow Accountants and Associates. Each Accountant processes a variety of accounting transactions requested by internal customers in addition to completing monthly responsibilities as assigned. These responsibilities are expected to be delivered with excellent customer service with accuracy and quality.

Work Location:

Because occasional on-site presence may be required, you are expected to live within a reasonable commuting distance to Ann Arbor. You are required to have a high-speed internet connection and a designated working space in your home. Equipment, including a laptop and monitors, will be provided for your use.

Please Note: 

• This position is 2 year term-limited
• Visa sponsorship is not available for this position

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

• Seven paid holidays and four paid season days.
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

• Journal Entry processing
• Analyze financial transactions for accuracy
• Use Business Objects (reports database) and PeopleSoft query in daily work
• Use Microsoft Suite in daily work
  
  • Emphasis in Excel
    
    • Will maintain complex spreadsheets
    • Will perform complex functions
• Provide exceptional customer service to the university's schools, colleges, and units
  
  • Via TeamDynamix (TDx) ticketing system, Telephone, and email
• Close the Accounts Payable and General Ledgers at month and year-end
• Chartfield structure/tree maintenance
  • Department, Project/Grant, Shortcode
• Account Reconciliations
• Internal Review
• Financial Memo preparation
• Cash Advance Approvals
• Provide accounting guidance to the university community
• Embrace LEAN principles to support a continuous improvement culture
  
  • Recommend and implement process improvements

• Bachelor's degree in Business Administration with a major in Accounting
• 1+ years experience providing customer service
• 1+ years experience with business software tools

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

The University of Michigan, with an operating budget of more than $10 billion, is a leader in higher education. U-M SSC provides administrative support related to financial and human resources in the following areas: Accounts Payable, Travel and Expense, General Accounting, Accounts Receivable, Benefits, HR Data Management, Time and Leave, and Employment Process. To learn more about U-M SSC, please visit our website: https://ssc.umich.edu/

At the Shared Services Center we want to employ a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing and learning.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.