Assist and support providers in the delivery of direct patient care in the Pediatric Cardiology Clinic by managing patient flow in a complex outpatient setting.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Perks and Benefits:

• Excellent medical, dental and vision coverage
• 2:1 Match on retirement savings
• Tuition Reimbursement
• Growth opportunities to higher seniority positions
• Management that provides quality training and direction
• Sign-On Bonus

Function as an integral member of the team to coordinate patient flow. Duties include but are limited to the following: taking vital signs, rooming patients, documenting and order entry within the MiChart system, arranging and coordinating support and ancillary services for patient care, preparing patient rooms for visits, stocking exam rooms, preparing schedules, and providing general support to clinicians and patients. Collaborate with clinical staff and recommend changes to improve the safety, quality and efficiency of patient care.

• High school diploma or GED.
• Graduation from a medical assistant program or an equivalent combination of education and 0-1 years experience is necessary.
• Some office experience is necessary.
• Exemplary interpersonal, communication and customer service skills.
• Effective verbal and written communication skills.
• Ability to work independently, prioritize, problem solve and work cooperatively with faculty and staff.
• Strong attention to detail, multitasking, accountability and follow through abilities.  
• Ability to work as part of a team but also able to take direction while successfully managing the clinic needs in a fast-paced environment.
• Professional and positive image and attitude when interacting patients, faculty, and staff.

• Minimum 1-2 year experience of direct patient care in a medical setting or ambulatory care site.  
• Pediatric patient care experience.
• Proficient in MiChart.
• Responds positively to change, showing willingness to learn new ways to work. 

Monday - Friday 8:00 AM to 4:30 PM

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This position is included in the bargaining unit represented by the United Michigan Medicine Allied Professionals (UMMAP), which represents bargaining unit members in all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act.

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.