A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline your skills and related experience.

Provide administrative support necessary for efficient operation of educational programs within the Survey Methodology Program (SMP) in the Survey Research Center at the Institute for Social Research. This is an excellent opportunity for anyone looking to advance their career in student services and general administration. This position will report to the Student Administration Manager and may occasionally be responsible for the supervision of temporary staff.

30% (12 hours) Admin of Educational Programs 

Under the supervision of Educational Programs Manager, assist in the coordination of all aspects of the educational program activities. Schedule and assist with necessary administration meetings to plan and establish an annual schedule, provide instructor and classroom assistance as required. Assist with relevant portions of the admission process including review of applicant materials, communication with applicants and coordination with relevant faculty and staff who oversee final admissions and funding decisions. Maintain knowledge of University visa requirements, knowledge of accounts payable and receivables and ability to reconcile to ensure accuracy. Assist with annual budget planning and reconciliation.

25% (10 hours) Advertising and Recruitment of Educational Programs

Coordination of annual activities necessary to advertise educational programs within the Survey Methodology Program (SMP). Develop materials and plans related to advertising of the programs and the recruitment of students to apply for the programs. Analyze previous year's results to provide sound suggestions for annual improvement of these efforts. Participate in recruitment events as determined necessary as part of departmental marketing and student recruitment plans for all of the educational programs. Assist Educational Programs Manager with planning, implementation and reporting of marketing and recruitment plans. Develop an annual plan for use of social media, email campaigns, and other relevant activities to maintain the visibility of educational programs on UM campus and beyond as determined by the Educational Programs Manager. 

25% (10 hours) Website and Database Management

Work with Educational Programs Manager and SMP faculty for the website content and ISR computing support and Communications department for the website design and maintenance. Assure that annual updates of educational program websites are implemented in relation to established deadlines. Periodically check to make sure all links are functioning. Work with ISR computing support with any website issues including Google indexing reports, content management system upgrades, and design changes. Manage updates and access for student and alumni portal. Update databases with upcoming year's current information. Use Google reports for planning of possible changes to the website.

20% (8 hours) Overall Support

Advanced administrative support to faculty members including director(s) of the educational programs within SMP, Educational Programs Manager and (academic advisor). Weekly meetings with Educational Programs Manager to determine priorities and needs of the educational programs. 

• High school education or equivalent and two to four years of administrative work experience
• Experience in advertising, marketing, or recruitment activities, preferably in an educational setting
• Familiarity with social media platforms and digital marketing strategies
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint) or Google Suite(Docs, Spreadsheet, Forms etc.)
• Strong organizational skills, communication (verbal and written), and attention to detail, with the ability to manage multiple tasks simultaneously
• Strong interpersonal skills and the ability to work collaboratively with faculty, staff, and students.
• Commitment to fostering a diverse, equitable, and inclusive community.

• Bachelor's degree and 3 years of related work experience
• Previous experience in an academic or educational program environment.
• Reasonable knowledge of UM policies and procedures, particularly relating to Student Services
• Experience with M-Pathways or equivalent software for student administration and curriculum data entry functions

This position offers flexibility for hybrid work within our overall Center policies. 

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

The Institute for Social Research at the University of Michigan seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the university, and to ground our research in varied disciplines, perspectives, and ways of knowing and learning. 

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, U-M offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous time off; retirement plan with two-for-one matching contributions after the first year; many choices for comprehensive health insurance; life insurance; long-term disability coverage; and flexible spending accounts for healthcare and dependent care expenses. Learn more about U-M benefits.

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third-party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Institute for Social Research job openings are posted for a minimum of fourteen (14) calendar days. This opening may be removed from posting boards and filled any time after the minimum posting period has ended. 

The University of Michigan is an equal opportunity/affirmative action employer.