Applicants will only be considered after successful completion and submission of the following:

• Completed application via the UM Careers website
• Letter of Intent or Cover Letter
• Updated curriculum vitae or resume

To perform activities relating to or supporting the preparation, compounding, packaging, storing, recording, processing, dispensing, labeling and delivery of medications and pharmaceutical supplies in the B2 Central Pharmacy.The Pharmacy Technician Supervisor may also be requested to collect and or/record metric, quality and/or surveillance data under the supervision of a pharmacist. To perform activities relating to or supporting the preparation, compounding, packaging, storing, recording, processing, dispensing, labeling and delivery of medications and pharmaceutical supplies in the B2 Central Pharmacy. The Pharmacy Technician Supervisor may also be requested to collect and or/record metric, quality and/or surveillance data under the supervision of a pharmacist. 

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Essential:

As Pharmacy Technician Supervisor, it is also expected to be able to perform all of the essential characteristic duties and responsibilities of the Pharmacy Technician Senior. 

Additionally, the pharmacy technician supervisor will be responsible for:

• Hiring and orienting newly hired pharmacy technicians, conducting performance appraisals and promotions, issuing discipline, scheduling, and maintaining payroll records and time reporting for pharmacy technicians.
• Conducting meetings to assure staff are appropriately briefed on departmental and health system updates and communications. 
• Communicating issues, suggestions, and ideas for improvement to leadership team.
• Managing operations of technician-related Pharmacy services and reviewing related documents on an annual basis.
• Maintaining physical presence in the department to ensure proper oversight, support, and availability to staff.
  • Remote work may be accommodated on a limited basis as determined by direct supervisor.
• Schedule and perform quarterly check-ins with direct reports.
• Problem-solving patient or customer complaints and/or complex medication-related issues and follow-up with employees, department heads, and leadership team.
• Actively contributing to the strategic planning and achievement of departmental goals and objectives.
• Leading performance improvement initiatives: analyze, develop and implement strategies to continually improve performance and quality.
• Overseeing management of pharmaceutical supply inventories.
• Planning and scheduling work, ensuring proper distribution of assignments and adequate staffing levels.
• Working under the direction of a registered pharmacist in compounding and dispensing medications according to prescriptions written by physicians.
• Rotating weekly Technician Supervisor On-Call obligations with other Pharmacy Technician Supervisors. The percentage mix of these duties may vary depending on the functional area where the employee is assigned.

Related Duties:

Perform other related duties as assigned.

SUPERVISION RECEIVED:

Functional supervision is received from a Pharmacist, Pharmacy Manager/Assistant Director, or Pharmacy Manager/Assistant Director designee. Administrative supervision is received from a Pharmacy Manager/Assistant Director, or other designated official.

SUPERVISION EXERCISED:

Administrative supervision will be exercised over Pharmacy Technicians, Pharmacy trainees, and/or learners.

• Pharmacy Technician license and five years experience as a Pharmacy Technician required.
• Leadership and managerial experience or training.
• Bachelor's degree or an equivalent combination of education and experience. 
• Experience as a pharmacy technician in a hospital setting.
• Experience with training others, especially pharmacy technicians.
• Teaching experience.

Desired Key Knowledge, Skills, and Attributes:

• Professionalism
• Flexibility and Adaptability
• Commitment and follow-through
• Excellent teamwork and collaboration
• Excellent communication skills
• Project management and prioritization skills

• Strong teaching skills
• Excellent teamwork and collaboration
• Excellent communication skills
• Excellent teaching and/or training skills
• Project management and prioritization skills
• Professionalism
• Commitment and follow-through
• Flexibility and Adaptability

The schedule for this position is flexible and may include both evening and day shifts, weekends, and holidays. The primary shift will be evening shift.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity/affirmative action employer.