Peer Advisors function as both direct student support staff for the PALS program, as well as administrative support for program management, PALS events, communication, etc.
Direct student support includes:
Academic coaching services that involve frequent conversations with students about their goals, academic progress, and success milestones
Teaching skills and strategies to peers in areas such as time management, studying, and learning effectively
Outreach to students (email, phone, and text) about setting up academic coaching or continuing on with academic coaching
Facilitation of workshops and similar events about topics that support student success
Ability to guide peers through University systems, such as Degree Works, Student Portal, Schedule Planner, etc.
Referrals to campus resources.
Administrative support includes:
Management of PALs communications (email, phone, etc.) on behalf of the program
Communication with the PALS team, including supervisor(s) and fellow peer advisors through email, meetings, etc.
Attendance at PALS staff meetings and scheduled training events
Development of PALS resources and programming, such as infographics, crash course events, videos, etc., along with editing / enhancing existing content with updates, improvements, and attention to detail.
Regular review and research of compiled articles and resources for sharing with students
Utilization of the scheduling system for PALS appointment management
Detailed note-taking following academic coaching appointments with students
Collaboration between other offices and peer mentoring programs
Review and feedback about PALS processes, along with participation in program assessment activities
Other possible areas of responsibility include development / management of PALS webpage, social media, and/or marketing materials.