University and Enterprise Systems Experience: Experience working within a university or another large, decentralized enterprise environment, with a working understanding of how central services, unit level systems, and institutional policy fit together, and why the same information often lives in several systems at once.
Familiarity with University of Michigan Services: Exposure to U-M systems and services such as the U-M API Gateway, Okta and Shibboleth, MCommunity, TeamDynamix, M-Pathways, or the U-M Container Service.
Applied Generative AI: Experience putting generative AI into production, including large language model APIs, retrieval over institutional content, or agentic workflows, together with sound judgment about where AI belongs and where it does not.
Enterprise AI Platforms: Experience with the U-M GPT Toolkit, ITS AI Workflows, or comparable enterprise AI platforms and their data handling requirements.
Business Process Analysis: Experience documenting, analyzing, and improving business processes, and comfort leading that conversation with the people who own the process.
Higher Education or Research Context: Experience in higher education, research administration, or another environment with meaningful compliance and policy requirements.
Accessibility Awareness: Working knowledge of web accessibility standards, including WCAG conformance and ADA Title II obligations.
Platform and Infrastructure Breadth: Experience with WordPress development, containerization, or infrastructure as code.
Institutional Awareness and Influence: Ability to move work forward across unit boundaries without formal authority, and awareness of how institutional politics shape what is actually possible.