A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

The Clinical Information Analyst gathers, analyzes, and interprets data to identify opportunities to improve the quality and cost of care in the inpatient and ambulatory settings. This position works with the analytic and data management staff to mine and manipulate internal and external, clinical and administrative data from a variety of databases for the purpose of measuring processes and outcomes of care, medical and disease management, assessment of physician practice patterns and case management.  Analysts utilize data extraction and reporting tools (e.g. SQL and Power BI) to analyze information, summarize findings, and make recommendations.  This position will report to the Manager of the Analytics and Informatics Team.

About the Team

The Quality Analytics division is a strong and diverse team of technical and clinical analysts, data management professionals, application developers, and business intelligence specialists who work to answer challenging questions and solve complex problems at one of the nation's top Medical Centers.  Members of the team collaborate to tackle some of healthcare's largest challenges in areas including population health, change management, and ambulatory and inpatient care delivery.  With the support and input of clinical and operational leadership, the team is an integral part of the institution's evolving mission to improve healthcare for patients across the region.

Analytics: (40%)

• Apply knowledge of data analytics, population health, and clinical information to the completion of complex assignments

• Produce reports using data extracted from multiple sources and integrated into disparate systems

• Translate clinical and business needs into actionable deliverables

• Evaluate performance, utilization, quality of care and patient safety measures against results from peer institutions

• Collaborate with physicians, administrators, analysts, and developers on metrics to assess and improve performance; evaluate results against those from peer institutions

• Validate data quality of sources and reasonability of results prior to report delivery

• Collaborate with internal and external partners to address issues with data quality and consistency

Reporting: (40%)

• Design reports and graphical representations of data for multiple audiences ranging from senior leaders and clinicians to the public

• Deliver written, graphical, and verbal presentations to internal staff, clinicians, Michigan Medicine leaders and committees

• Investigate and report on findings and opportunities for clinical and operational improvements

• Develop and maintain supporting documentation of measurement methods and algorithms, data sources, and reporting processes

Data Support: (15%)

• Work with technical and analytic staff on data management activities including definition of data requirements, data capture, and data storage

• Collaborate on the extraction and reorganization of data from existing systems for storage and reporting in departmental databases.

• Follow all appropriate data quality and security guidelines

Other Duties: (5%)

• Develop detailed timelines and resource plans, define requirements, identify risks, create project documentation, report status to team and stakeholders, track and escalate issues.

• Contribute to automation, data quality, testing, and performance improvement efforts.

• Support committees involved with data interpretation and process improvements

• Document processes and develop metadata to support uses? understanding of deliverables

• Other duties as assigned

Required Qualifications for Senior Level

• Bachelor's Degree in a health or quantitative field (e.g. Biostatistics, Public Health, Computer Science, Economics, Engineering, Informatics)

• At least 5 years of experience in analyzing and interpreting process, clinical outcomes, and costs of care. Has knowledge of or experience in the delivery of patient care needed to perform the duties of the position

• Ability to reliably attend virtual meetings

Required Qualifications for Intermediate Level

• Bachelor's Degree in a health or quantitative field (e.g. Biostatistics, Public Health, Computer Science, Economics, Engineering, Informatics)

• At least 3 years of experience in analyzing and interpreting process, clinical outcomes, and costs of care. Has knowledge of or experience in the delivery of patient care needed to perform the duties of the position

• Ability to reliably attend virtual meetings

• Proficiency in the use of analytic and reporting tools such as Microsoft SQL Server, SQL, Excel, Power BI, and Tableau

• Ability to pass all required testing to gain proficiency in EPICs Clarity databases and MiChart within 4 months of hire

• Experience with data warehouses and Business Intelligence systems

• Ability to consistently meet deadlines in a fast paced and changing environment with multiple competing tasks and priorities

• Strong customer relationship skills

• Demonstrated analytical and problem-solving skills

• Good verbal, written, and visual presentation skills 

• Ability to anticipate requests and needs in advance and plan accordingly

• Ability to work effectively and collaboratively across internal functional areas and with external partners

• Experience with third-party health system data analysis and reporting tools such as Vizient and CHA-PHIS. 

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.