A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

As a premier, research-intensive academic medical center, the University of Michigan Medical School is world renowned with more than $700 million in external research funding. The Medical School Office of Research proudly supports our internationally recognized investigators pursuing innovative science to improve the health and wellbeing of our patients, the citizens of Michigan, and beyond. The Medical School O/ice of Research team is constantly striving to enhance the research enterprise, including maintaining an investigator-focused infrastructure, facilitating and diversifying investigators' avenues for funding and streamlining research processes.

Fast Forward Medical Innovation (FFMI) is a program within the University of Michigan Medical School Office of Research (OoR). FFMI serves as the Medical School's strategic gateway for industry engagement, connecting life science, biotechnology, pharmaceutical, medical device, and digital health organizations with the university's world-class clinical, research, and educational capabilities. Through collaborative partnerships, FFMI accelerates industry-sponsored research, education, and innovation initiatives that advance science and improve patient care.

FFMI's Business Development program focuses on:

•  Developing and managing strategic partnerships with industry across research,
  education, and clinical innovation.
• Connecting industry partners with University of Michigan faculty, clinicians, and
  research resources to advance mutually beneficial collaborations.
• Designing and supporting industry-sponsored research, educational programs, and
  specialized service offerings that leverage Michigan Medicine's expertise.
• Identifying new partnership opportunities that expand external engagement,
  strengthen institutional relationships, and generate sustainable support for the
  Medical School's research mission.

Position Summary
The Operations Support Specialist Industry Partnerships serves as the operational leader responsible for executing and managing FFMI's portfolio of industry-sponsored programs and 
strategic initiatives. Working closely with the FFMI Business Development team, this position translates newly established industry partnerships into successfully executed programs by leading 
project management, coordinating cross-functional stakeholders, and developing scalable operational processes.

The position is responsible for operationalizing industry-sponsored educational programs, supporting FFMI's Fast Track Clinical Trials Program, and implementing new industry-sponsored 
service offerings. This role works collaboratively with faculty, research administration, finance, contracting, compliance, conference services, and other institutional partners to ensure projects 
are delivered on time, within scope, and in accordance with University policies and sponsor expectations. Success in this role requires exceptional project management, organizational, communication, and relationship management skills with the ability to simultaneously manage multiple complex initiatives while continuously improving operational efficiency across FFMI's growing industry partnership portfolio.

Impact of the Position
The Operations Support Specialist Industry Partnerships plays a critical role in enabling FFMI's mission by ensuring that industry partnerships developed by the Business Development team are efficiently operationalized and successfully delivered. This position directly contributes to expanding industry-sponsored research, educational programming, and strategic collaborations while improving institutional efficiency, enhancing sponsor experience, and supporting the long-term growth of FFMI's industry partnership portfolio.

Essential Functions

• Develops standardized workflows, project management tools, and standard operating procedures 
  supporting FFMI's expanding portfolio of industry-sponsored programs.
• Collects, analyzes, and reports operational metrics related to project performance, turnaround 
  times, sponsor satisfaction, and program outcomes.
• Identifies opportunities to improve operational efficiency and leads continuous process 
  improvement initiatives.
• Assists with implementation of new FFMI service offerings and strategic initiatives as 
  organizational priorities evolve.
• Prepares reports, presentations, and supporting documentation for leadership, sponsors, and 
  institutional stakeholders.
• Performs other duties as assigned.
   

• Bachelor's degree in healthcare administration, business administration, public health, life 
  sciences, project management, or a related field, or an equivalent combination of education and 
  experience.
• Demonstrated experience managing multiple concurrent projects with competing 
  priorities.
• Excellent organizational, analytical, and problem-solving skills.
• Strong written and verbal communication skills with the ability to work effectively across 
  multidisciplinary teams.
• Demonstrated ability to independently prioritize work, manage deadlines, and drive projects to 
  successful completion.
• Proficiency with Microsoft Office Suite and project management software.
   

• Project Management Professional (PMP), Lean, Six Sigma, or other project management 
  certification.
• Three (3) to five (5) years of progressively responsible experience managing complex programs or 
  projects in an academic medical center, healthcare system, research enterprise, life sciences 
  organization, or related environment.
• Experience with CRM, project management, or workflow management platforms such as Zoho CRM, 
  Smartsheet, Microsoft Project, Sharepoint, Tableau or similar software.
• Experience coordinating complex, cross-functional initiatives involving multiple institutional 
  stakeholders.
   

The successful candidate will demonstrate:

• Exceptional project management and organizational skills.
• Strategic thinking with strong operational execution.
• Strong relationship-building and stakeholder management abilities.
• Ability to identify process improvement opportunities and implement scalable
  solutions.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. 

This is a one-year, term-limited position.

University of Michigan Health System conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.