Ensure accurate management of daily operations related to product receiving, shipping, stocking shelves, and inventory management. This is accomplished through an online inventory database and data bar coding. Verifies, enters, and reconciles packing slips and invoices to materials received vs. ordered for accuracy per inventory procedures. Identify and tracks missing shipments and notify management and vendors of discrepancies promptly. Maintain detailed records of inventory on hand/ordered and monitor stock levels to forecast and initiate actions to replenish, ensuring needed materials are kept at agreed upon levels. Perform regular inventory audits per set protocols. Report and conduct research to resolve inventory discrepancies identified during the inventory cycle counting process. Collect online requests, identify materials from blue prints, initiate internal work orders and perform order fulfillment by dispatching or delivering to the requested location(s). Using the online inventory systems, researches and helps staff to find/pull parts for orders upon request. Stages specially ordered materials/equipment for projects per protocol. Assist staff in loading/unloading of equipment on vehicles and into warehouses or storage facilities. Perform pick up or delivery to job sites or to departmental contacts. Promote understanding with customers on the benefits of the IT service provider model to help foster collaboration. Maintain safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintain clean shipping supply area; comply with procedures, rules, and regulations.
Collaborate with team members and support teams to propose service improvement requests and opportunities. Help with analysis, planning, testing, and implementation of improvement solutions