A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

At Michigan Engineering, we develop the talent and technologies that move society forward and serve our state and national interests. Through discovery and innovation, we create the foundational knowledge and practical technologies to solve not only today's most pressing challenges, but also power industries and change lives. Our programs and community are designed to promote personal well-being and achievement - enabling everyone to unlock their potential and contribute with confidence.

Michigan Medicine Medical School seeks to transform health through bold and innovative education, discovery, and service. To create transformative knowledge that advances science and improves health.  To cultivate a learning community that engages all in bold and innovative education for the advancement of science, health, and healthcare delivery.

The Department of Biomedical Engineering (BME) is a joint academic department with reporting lines to the College of Engineering and the Medical School.  The dual-school environment includes a growing faculty roster within both schools, a large and increasing collaborative research portfolio, multi-building research facilities, innovative instructional programs at all academic levels, and a focus on research translation and entrepreneurship.  BME is pursuing strategic goals to establish enhanced connections within and beyond both schools.  By launching shared facility cores to enable faculty success in research and providing an educational experience for undergraduate students through Ph.D. candidates, BME strives to best prepare graduates for the multitude of career options at the interface of engineering, life sciences, and medicine.

The Student Services Team within the Department of Biomedical Engineering is seeking an Academic Advisor/Counselor.  This role reports to the Student Services Manager. This position will play a crucial role in delivering exceptional customer service to both prospective and current undergraduate Biomedical Engineering students. 
 

The BME Undergraduate Academic Advisor is responsible for delivering comprehensive advising and support services to both prospective and declared BME undergraduate students. The advisor is on an undergraduate advising team and therefore works closely with the other Undergraduate and Pre-Health Advisor. The advisor also manages and executes various student services events, maintains accurate advising records, and facilitates effective communication with students and staff.

Advise and Support Students (80%)

• Provide accurate advising and counsel regarding academic options through 1:1 appointments and drop-in advising for prospective and declared BME undergraduate students, students interested in pre-health, and Cellular and Molecular Biomedical Science Major (CMBS) students.
• Maintain accurate records for meetings with students including note taking, and communicating sensitive information to the appropriate staff.
• Provide timely and professional customer service responses to inquiries through the team's shared Student Services BME Advising inbox.
• Provide accurate communication for academic milestones (such as registration, graduation, etc.) through various communication channels including the student newsletter and Canvas Page.
• Facilitate 1:1 orientation meetings for both UM cross campus and external transfer students.
• Facilitate declaration events for new BME students.
• Oversee the prospective undergraduate student campus visit experience by arranging advising appointments and department/campus tours.
• Triage matters to the Student Services Manager, Undergraduate Chair or UM campus resources as appropriate.
• Participate in professional association(s) to stay current on advising education and trends.  

Support BME Student Services  (15%)

• Support 1-5 Peer Advisors (current BME students) who also provide 1:1 advising appointments to prospective and current students.
• Support Recruitment, Graduation, the BME Open House, and other departmental events that contribute to student enrichment.
• Assist with outreach events specifically geared toward prospective students.
• Serve as a back-up support to other student services staff, including, the Master's and PhD advisors, Career Planning and Alumni Engagement Coordinator, the Student Services Manager, as well as the BME Student Services Assistant.
• Provide feedback and support for continuous process improvements.

Manage Administrative Tasks (5%)

• Participate in the Undergraduate Program Advisors Group in Engineering (UPAGE).
• Support the Undergraduate Education Committee (UEC).
•  Provide responses to survey and data requests.
• Assist the communications team with documentation and course management for the BME website.
• Other duties as assigned.
   

• Bachelor's Degree with 2-3 years of advising or counseling experience in higher education OR a Master's Degree in Higher Education, Student Affairs, Counseling, Social Work, or a related field or an equivalent combination of education and experience. 
• Demonstrated ability to manage time effectively with a high degree of accuracy while working in an environment of fluctuating priorities and interruptions.
• Extremely detail oriented with the ability to recognize and investigate data anomalies.
• Strong interpersonal and communication skills (written and verbal) to work effectively with a diverse student body, as well as distinct faculty and staff.
• Demonstrated ability to work both independently and collaboratively as a member of a team.
• Ability to maintain detailed records and manage sensitive information confidentially. Familiar with FERPA.

• Familiarity and experience with University administrative and business tools such as Business Objects, MReports and other MPathways systems.
• Knowledge of UM organizational structure.

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Maternity and Parental Leave
   

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment.

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.