A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

This position is an integral part of the Medical Staff Quality (MSQ) team within the Office of Clinical Affairs (OCA). The role serves as a core support resource focusing on foundational data management, reporting, and program management across the team. High performance expectations include accuracy in communications, attention to detail, and absolute discretion regarding confidential, extremely sensitive matters. Designed for an individual looking to establish a strong professional foundation in healthcare administration, this role offers the flexibility to learn the department's core functions and grow within the scope of work, while interacting directly with healthcare leadership. The individual will provide vital administrative support to various committees, assist with critical data systems, and serve as an operational liaison to various clinical, quality, compliance, and case management offices.

Data Management, Systems, and Special Projects

• Provide primary administrative support for case management data transfer to a new system.
• Organize, clean, migrate, and maintain department files, data, and electronic records.
• Assist in dashboard management of various systems and the triage/management of reports.
• Maintain and update a confidential database for the department.

Committee Support and Administration

• Provide comprehensive administrative and operational support for various standing committees, ad hoc committees, and task forces across the OCA.
• Coordinate meeting logistics, content, scheduling, and agendas, as well as accurately documenting and distributing meeting minutes.
• Assist with material preparation and data collection for key departmental groups, including but not limited to the Medical Staff Quality Committee (MSQC), peer review, and groups focused on professionalism work.
• Gather and organize peer review case information, patient safety data, and departmental presentations required for committee review.
• Support the coordination of leadership development partnerships.
• Document committee best practices and assist in maintaining related toolkits, guidelines, or educational resources.

Compliance, Liaison, and Case Management Support

• Assist with case management triage and the initial tracking, routing, and processing of compliance, case management, and hotline reports.
• Serve as a key administrative liaison for the Compliance Office, Privacy Office, Medical Staff Credentialing/Privileging teams, and other internal or external stakeholder groups.
• Support technical inquiries, gather essential baseline information, and organize documentation to assist with ongoing investigations.

Operational and OCA Support

• Provide coverage and operational support to the Medical Staff Quality team to ensure continuity of programming.
• Support or lead specific areas of work as needed, showing flexibility across domains including professionalism work, quality, and case management.
• Other duties as assigned by the Medical Staff Quality Administrative Manager or Chief of Staff.

Leveling Specifications Administrative Specialist Associate

• Applies foundational knowledge of professional principles to complete routine and structured assignments. Works under general supervision, with regular guidance on new or complex matters.
• Exercises sound judgment in organizing work, prioritizing tasks, and managing data under established guidelines.
• Bachelor?s degree and a demonstrated aptitude for developing professional experience in a relevant field (e.g., quality improvement, data management, or healthcare administration).

• Bachelor's degree.
• Ability to work effectively in a primarily remote environment, while maintaining the flexibility to work onsite as needed to support departmental programming and committee operations.
• Demonstrated ability to work with and manage extremely sensitive, confidential data with absolute discretion.
• Exceptional professionalism is expected given the nature of the role and frequent interaction with healthcare leadership.
• Strong organizational skills with a proven aptitude for data management, file organization, and attention to detail.
• Exceptional written and verbal communication skills.
• Proven ability to prioritize workload and maintain focus in a high-volume, deadline-driven environment.
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint) and Outlook.
• Flexibility and a strong desire to learn, adapt, and build a career within the department.

• Experience with data entry, system migrations, or managing digital databases.
• Previous experience working within a healthcare environment, hospital, or clinical affairs office.
• Reasonable knowledge of University of Michigan policies, procedures, and regulations.
• Proficiency with SharePoint and various databases including REDCap. 
• Ability to multitask and to reprioritize based on urgent data or report requests.

Being part of something greater, of serving a larger mission of discovery and care, that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.