A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

This position will lead the planning, scoping, and execution of multiple concurrent, time-limited projects of moderate to complex scope under the guidance of the Senior Director, Revenue Cycle. The Project Manager will utilize Agile project management practices to ensure that projects are defined, tracked, communicated, and implemented in a consistent and effective manner. This position conducts project meetings and is responsible for project tracking, analysis, and reporting.

This position partners with UMMG, Ambulatory Care Services, Revenue Cycle divisions, and other areas across Michigan Medicine, including UM Health-Ann Arbor, UM Health-Sparrow, and UM Health-West.

Project Leadership and Execution

Project Initiation

• Review project documentation and scope.
• Work with leadership and key stakeholders to validate project approach, goals, objectives, and deliverables.

Project Planning

• Collaborate with Project Director(s), customers, project team members, and stakeholders to define project scope and develop project plans that successfully guide projects through completion.
• Create project documentation, including project plans, scope documents, timelines, specifications, status report templates, and communication plans.
• Assemble and lead project teams, assign responsibilities, identify appropriate resources, and develop schedules to ensure timely completion.
• Schedule and facilitate project team meetings.
• Develop and utilize supporting data, analytical tools, benchmarking, metrics, and measurement frameworks to inform progress, impact, and decision-making throughout the project lifecycle.

Project Execution

• Manage project resources, functions, and activities in a timely and coordinated manner while ensuring alignment with institutional policies, standards, and benchmarks.
• Support project execution by maintaining project documentation, conducting analyses, and facilitating problem resolution.
• Track team performance and recommend corrective or preventive actions as needed.
• Develop and execute effective communication plans to ensure stakeholders remain informed, engaged, and involved throughout the project lifecycle.
• Prepare written reports and data visualizations that effectively translate project performance into actionable insights.
• Foster collaborative relationships across project teams and departments impacted by project activities.
• Manage final project closeout activities, including documentation of outcomes and transition of sustainable components to operational partners, as appropriate.

• Bachelor's degree or an equivalent combination of education and experience.
• Strong healthcare background.
• Minimum of four (4) years of progressively responsible project management experience leading medium- to large-scale or enterprise-wide projects.
• Strong presentation skills and the ability to create concise, effective project documentation and presentations.
• Documentation samples will be requested during the interview process.
• Strong technical, analytical, and communication skills.

Based on experience and qualifications, this position may be underfilled as an Intermediate Project Manager.

• Five (5) or more years of project management experience.
• Experience leading Epic-related projects.
• Demonstrated experience leading process improvement and organizational change initiatives.
• Extensive experience in customer relationship management.
• Experience understanding and documenting operational workflows and translating them into system workflows.
• Excellent written and verbal communication skills.
• Project Management Professional (PMP) certification.
• Strong organizational skills and attention to detail.
• Excellent analytical and problem-solving skills.
• Ability to work effectively in a dynamic environment.
• Experience with Lean, Six Sigma, and other process improvement methodologies.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This position is eligible for remote work following completion of training and demonstrated achievement of performance expectations.

• High-speed internet service is required and is the responsibility of the employee.
• Occasional onsite attendance may be required for meetings, technology-related needs, or work that cannot be completed remotely.
• Workspace will be available at the business location when onsite work is necessary.
• While some flexibility in work hours is available, employees must maintain availability during Eastern Time Zone business hours to support meetings and collaboration, including video conferencing.
• The employer will provide computing resources, including required software applications, VPN access, desktop or laptop computer, monitor, webcam, keyboard, and mouse.
• Employees are not provided with a mobile phone but will have access to computer-based telephone and fax technology.
• Office furniture and equipment, including desks, chairs, and printers, are not provided.
• Basic office supplies, such as paper and pens, are available for pickup at the business location.
• Unless otherwise approved by a manager, additional hardware, software, printing expenses, and employee-preferred office supplies are the responsibility of the employee.

Required Technology Skills

• Ability to set up computers, monitors, and peripheral devices, including keyboards, mice, and webcams.
• Ability to effectively utilize remote support resources.
• Remote computing support is available 24 hours a day, 7 days a week via phone, chat, or ticketing system.
• Employees are expected to communicate effectively and work directly with support resources to resolve most computing issues.

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.