A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

The Health Information Technology & Services organization (HITS) plays an integral role in the success of Michigan Medicine by providing clinicians, educators, researchers, and staff with exceptional technology-related information, products, services, and support. HITS also provides expertise related to IT strategy, security, infrastructure, and project management.  

HITS is seeking an individual to support applications and medical devices in our Radiation Oncology clinics throughout the state of Michigan.  This individual will join the HITS-Radiation Oncology IT team.

Assist with planning, implementation, and maintenance of Radiation Oncology's Windows based clinical applications. 

Support clinical applications including testing, system design, data management, data backup strategy, and documentation.  Assist with user account creation and access rights. 

Assist with planning, implementation, management and maintenance of Radiation Oncology's clinical imaging systems. Provide system design recommendations and assist with support of image management including DICOM and non-DICOM data. 

Complete Compliance and security audit documentation for Radiation Oncology applications and systems. 

Implement best practice security strategies for all applications and systems. 

Work with HITS and Michigan Medicine partner IT organizations to plan hardware and operating system installations and upgrades for new and existing medical devices, workstations, and servers.

Assist with Linux-related systems and application support.

Perform business analysis activities for all system documentation and organization, including: 

• Disaster Recovery: Work with the HITS infrastructure team on DR strategy and DR documentation
• Partner with vendors and customers to create requirements and scope documents for projects 
• Manage small-to-medium in size clinical projects, as directed
• Assist with clinical application system upgrades
• Support biomedical applications, laptops, and workstations, including vendor systems
• Support Radiation Oncology applications deployed at off-campus sites
• Support customer requests at UM and off-campus sites
• Occasional night and weekend upgrade work required

Work Locations

• This is an on-site position with the possibility of transitioning to a hybrid position in the future.
• Travel is required for this position for support of Radiation Oncology Clinics around the state of Michigan.

• Bachelor's degree or equivalent combination of education and experience
• 2-3 years of IT related experience 
• Experience managing customer relationships
• Working knowledge of scripting
• Wide range of technical experience
• Familiarity with project management
• Excellent analytic and problem-solving ability 
• Experience with understanding and documenting workflows and clinical processes, as well as providing input on technology solutions to support these processes

• Solid written, interpersonal, oral communication and presentation skills. 
• Strong organizational skills with attention to detail
• Ability to work effectively on a team
• Willingness and strong aptitude to learn new technologies and assume increasing responsibilities
• Ability to work in a dynamic environment and adjust to changing priorities, processes, and project plans

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Benefits  

We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: https://careers.umich.edu/benefits 

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.