A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

The Michigan Institute for Clinical & Health Research (MICHR) is the home of the University of Michigan's Clinical and Translational Science Award from the National Institutes of Health. MICHR is part of a national, collaborative consortium that is focused on delivering more treatments to all people more quickly by advancing clinical and translational science (CTS). The field of CTS aims to build an evidence base of scientific and operational approaches that improve the efficiency, effectiveness, and impact of translational research across a range of diseases and conditions. MICHR has the unique charge of examining the translational research ecosystem at a systems level to determine where common pitfalls exist; developing novel solutions to these challenges; demonstrating their effectiveness; and disseminating improvements widely. MICHR is a dynamic organization that serves as a hub of innovation and experimentation to advance research in the science of translation and accelerate the realization of interventions that improve human health.

MICHR is seeking a clinical research coordinator with excellent communication skills, proactive work habits, and a willingness and motivation to lead research support activities, including entering data into appropriate databases, piloting surveys, and interviewing study participants. The candidate will be responsible for tracking project tasks and milestones, ensuring adherence to the study timeline. The ideal candidate will have a desire to grow professionally into a career focused on improving clinical research systems across the medical school campus and will be familiar with common Michigan Medicine clinical research software packages, including eResearch, OnCore, REDCap, Zoom, Microsoft Excel, and other related tools.

This role collaborates closely with the faculty lead, team members, and other stakeholders to support the development and implementation of consistent standards for clinical research systems. The clinical research coordinator will use prescribed guidelines, policies, and established procedures to analyze issues, resolve problems, and support efficient, high-quality research operations.

• Coordinate day-to-day clinical research project activities, including study start-up, implementation, participant interactions, data collection and analysis, and closeout tasks.

• Conduct participant-facing activities related to clinical trials and research studies, including communication, scheduling, interviewing, and follow-up.

• Serve as a primary point of contact for the study team, key stakeholders, and study participants.

• Support regulatory activities, including preparation and submission of materials to IRBMED using eResearch.

• Maintain accurate, organized, and up-to-date study records, including regulatory folders, binders, and other required documentation.

• Enter, track, and manage study data using spreadsheets, REDCap, and other research databases.

• Assist with survey design, survey piloting, interview workflows, and data collection processes.

• Schedule, organize, and lead meetings using Outlook calendars and Zoom, capturing meeting discussions and tracking next steps.

• Support participant reimbursement processes, including the use of HSIP or similar systems.

• Communicate professionally and effectively via email, in person, and through video conferencing platforms.

• Identify project needs proactively and independently complete tasks required to advance project goals.

• Collaborate with multidisciplinary teams and help resolve communication challenges among professionals with varied training backgrounds.

• Use prescribed guidelines or policies to analyze and resolve problems

• Use clinical research software and tools such as eResearch, OnCore, REDCap, Zoom, Microsoft Excel, Microsoft Word, and related systems.

• Support continuous improvement of research workflows, systems, and processes across the clinical research environment.

• Maintain awareness of and adherence to Good Clinical Practice guidelines and applicable research regulations.

• Bachelor's degree or equivalent combination of education and experience.

• Experience conducting patient-facing activities in clinical trials or clinical research studies.

• Strong written and verbal communication skills, including experience communicating by email, in person, and via video.

• Proficiency with Microsoft Excel, Microsoft Word, Outlook calendars, and Zoom.

• Experience with data entry in spreadsheets and/or REDCap.

• Ability to maintain organized study records and regulatory documentation.

• Demonstrated customer service skills and ability to work effectively with multidisciplinary teams.

• Proactive work style with the ability to identify and complete tasks independently.

• Interest in learning new research skills, including survey design, regulatory practices, and database management.

• Familiarity with Michigan Medicine clinical research systems, including eResearch, OnCore, REDCap, and HSIP. 

• Experience preparing or supporting IRBMED submissions using eResearch. 

• Familiarity with ICH Good Clinical Practice guidelines. 

• Experience supporting participant reimbursement processes. 

• Prior experience coordinating clinical trials or clinical research projects in an academic medical center or healthcare setting. 

• Interest in building a long-term career in clinical and translational research. 

• Motivation to improve clinical research systems, processes, and workflows across a medical school or academic health system environment.

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This is a 3-year term-limited hybrid position. This position requires at least 2 in-person days at our office on the U-M Ann Arbor Central Campus. At the end of the stated term, your appointment will terminate, and you will not be eligible for Reduction-in-Force (RIF) benefits.  This term-limited appointment does not create a contract or guarantee of employment for any period of time as you will remain subject to disciplinary or other performance measures, up to and including termination, at the will of the University in accordance with existing University policy and standards for employee performance and conduct.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

The University of Michigan is an equal employment opportunity employer.