Standardized Patients (SP) are trained to accurately and consistently recreate the history, personality, physical findings, and emotional structure and response pattern of an actual patient at a particular point in time; assess/document learner performance; provide individualized feedback on interpersonal skills as indicated; and represent patient satisfaction.  In this capacity, an SP will be interviewed and physically examined by learners or health professionals in the same manner that would occur if they were an actual patient.  All individuals hired will be required to attend a specialized standardized patient training program through the School of Nursing.  Additional training is provided to select SPs to provide individualized feedback on interpersonal skills.  

The School of Nursing Center for Simulation and Clinical Innovation faculty provide feedback for health providers at multiple levels (undergraduate, post graduate and practicing providers) related only to their interpersonal communication skills. Additional responsibilities include responding to email messages promptly, demonstrating professional behavior and accountability for actions, working as a team and keeping commitments to the Center.

Major Duties/Critical Tasks:

• Simulate all aspects of the patient scenario, including history of current problem, affect/behavior and physical findings in a standardized, accurate and reliable manner
• Under the direction of Center's faculty, provide written and face-to-face verbal feedback to learners when indicated.
• Monitor other Standardized Patients for quality assurance.
• Accept ongoing feedback from supervisor and incorporate that feedback into case simulation.
• Maintains strict confidentiality of learners and simulation based learning experiences.
• Participates in scenario testing and development as indicated prior to simulation based learning experience.

Personal and Professional Skills:

• Comfort with their own body and examinations by health professions student(s).
• Possess the ability to work well with a variety of people
• Capacity for flexibility and adaptability in different work situations and hours.
• Ability to recall an encounter accurately for the completion of checklists and written materials during practice sessions and assessments where learner is receiving feedback.
• Lack of bias towards the healthcare system.
• Punctuality and reliability in attendance.

• Ability to maintain confidentiality of information.
• High School Graduate or GED
• Effective communication/interpersonal skills demonstrated during interaction with people of varying personalities, cultures, and professional disciplines
• Lifting, pulling, and pushing up to 80 pounds.
• Ability to work independently and as part of a team.

Specialized Standardized Patient training though the School of Nursing Center for Simulation and Clinical Innovation or through an approved Standardized Patient program is preferred.  Training by the School of Nursing Center for Simulation and Clinical Innovation will be offered on a quarterly basis.

Onsite
The work requires, or the supervisor approves a fully onsite presence.  Onsite is defined as a designated U-M owned or leased work location within or outside of the State of Michigan

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Standardized Patients will be recorded for teaching and assessment purposes.  Existing health problems may or may not determine the cases and situations an SP will be trained to portray.

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Temporary job openings are posted for a minimum of three calendar days. The review and selection process may begin as early as the second day after posting. This opening may be removed from posting boards and filled any time after the minimym posting period has ended.

The University of Michigan is an equal employment opportunity employer.