A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

The Pediatric Neurology Clinic of the University of Michigan Health System brings together the expertise and specialized skills of a multidisciplinary staff devoted to promoting optimal care for infants, children and adolescents with neurological problems. The primary mission of the clinic is to partner with our doctors, nurses and other providers to deliver excellent care and customer service. We are seeking a compassionate, enthusiastic, and self-driven Administrative Assistant.  This individual will share our priorities which include: high quality medical care, excellent customer service, safety of staff and patients, efficiency, employee satisfaction, stewardship of resources and the ideal experience for our patients, families and employees.

This position will provide support for the Pediatric Neurology Division, as well as the Pediatric Epilepsy Program within the division. Responsibilities include: 

• Maintain and oversee the division?s QGenda schedule, including provider coverage assignments for clinical and administrative responsibilities, provider time-off updates, clinic closures, and resident/student rotation scheduling. 

• Provide administrative support to faculty and staff, including calendar management, meeting coordination, agenda and minute preparation, CV maintenance, and travel arrangements and reimbursements through Concur. 

• Monitor and maintain office and EEG lab supply inventory, ensuring adequate stock levels and timely ordering of materials. 

• Manage PCard reconciliation for clinical supplies and division-related purchases, ensuring accurate documentation and compliance with institutional purchasing guidelines. 

• Coordinate schedules for medical students and trainees, including rotation assignments, communication with faculty and learners, schedule updates, and processing educational reports. 

• Maintain and update division resources, including contact lists, Wiki/SharePoint content, and other reference materials. 

• Organize and distribute peer chart review surveys and metrics, ensuring timely collection, tracking, and reporting of data. 

• Manage Pediatric Neurology office mail, including sorting, distributing, and routing correspondence as appropriate. 

• Support faculty and resident recruitment activities, including coordinating onsite visits, scheduling interviews, preparing materials, and assisting with recruitment logistics. 

• Assist with employee and faculty onboarding activities, including coordinating equipment and supply orders, preparing workspaces, conducting tours, and providing ongoing administrative support. 

• Coordinate CME-related activities for weekly and monthly meetings, including scheduling, communication, and preparation of materials. 

• Provide administrative and phone coverage support for EEG Lab operations as needed. 

• Perform additional administrative and operational duties as assigned in support of division needs. 

• High School diploma or an equivalent combination of education and experience is necessary.
• 2-4 years of experience.
• Solid understanding of computer systems and Microsoft Office applications.
• Strong interpersonal and communication skills are necessary.
• Demonstrated active listening, written, verbal and information technology skills.
• Strong organizational skills are necessary.
• Ability to work collaboratively and seamlessly as an integral member of the team as well as ability to work independently. 

• 2-3 years of experience within a large, complex healthcare system.
• Experience with pediatric population.
• Experience working with faculty and communicating with diverse groups.
• Proficiency in Medical Terminology.
• Previous experience with MiChart/Epic Systems, Concur, and Wolverine Access
• Responds positively to change, showing willingness to learn new ways to accomplish work.
• Knowledge of University policies and procedures.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This is a full-time, hybrid position with 3 days working remotely. Day-shift hours, 8a-430p or 730a-4p. 

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

The University of Michigan is an equal employment opportunity employer.