Patient Care/Customer Service ? Work with dental residents to provide comprehensive dental care to patients which includes chairside assisting. ? Responsible for patient flow, keeping treatment rooms neat and organized. ? Protect and safeguard patient information and confidentiality per HIPAA standards. ? Assist with setup, breakdown, maintenance, clean-up, proper sterilization or other preparation of rooms and equipment & instruments daily. ? Assist with patient management during treatment, minimizing patient discomfort and anxiety. ? Display excellent customer service and attitude toward patients, students, faculty and staff. ? Render immediate assistance in emergency medical situations. ? Take patient blood pressure using appropriate devices. ? Expose and set digital radiographs according to standard procedures or specific instructions, perform CBCT scans. ? Maintain licensure and continuing education. ? Perform any other related duties as assigned.
Clinic Support ? Actively work with team members, staff, student providers and faculty on training issues and appropriate procedures. ? Maintain and order clinical supplies as needed. ? Work as a team player, either helping or receiving help from other assistants with the objective to expedite patient care ? Report any issues to the Clinic Manager or Director so they may be addressed promptly. ? Ability to multi-task, take initiative and anticipate the needs of others. Serve as backup as need for Front Office Reception (answering clinic telephone line; scheduling patient appointments)