35% Program Management
- Serve as the main contact for SSW students interested in or currently completing a global experience.
- In collaboration with the director, manage assigned OGA programs, including collaboration on development, analysis, and policy implementation.
- In collaboration with the director, manage the application and admissions processes for faculty-led study abroad courses and global scholars, including student communication, scheduling and facilitating interviews, creating and maintaining application data, and managing the online application management system.
- Serve as a primary information resource for prospective and enrolled students interested in global opportunities.
- Serve as the liaison between the OGA and UM's Student Accessibility and Accommodation Services to facilitate student accommodation requests on education abroad programs.
- Ensure compliance with UM policies on disability and learning accommodations as applied to education abroad opportunities.
- In collaboration with the director, provide information, guidance, and support to SSW faculty members who design and lead faculty-led study abroad courses.
- In collaboration with the director, ensure compliance with UM health and safety policies and requirements for student international travel, as listed in the UM Standard Practice Guides.
- Develop and implement evaluations used to plan process and program improvements.
- Facilitate individual pre- and post-departure meetings for Global Independent Study grant recipients and other MSW students traveling internationally as needed.
- Manage the organization, design, development, and execution of recruitment events, including the global poster fair, student information sessions, global lens exhibit, etc.
25% International Student, Exchange Student, and Visiting Scholar Support
- Provide logistical support to all international visitors to the SSW, including exchange students, visiting research students, and visiting scholars.
- Analyze, compare, and evaluate all processes for exchange visitors to the SSW.
- Responsible for the administrative management and renewals of Memorandums of Understanding and Exchange Agreements with partner institutions in Africa, Europe, and Oceania.
- Manage the DS-2019 request process for all exchange students, visiting research students, visiting scholars, and their families on J-1 and J-2 visas in collaboration with the International Center.
- Manage the H-1B, Permanent Residency, and other visa processes for faculty and staff hires in coordination with the SSW Human Resources staff.
- Work with the SSW Associate Dean to manage the request and application process for visiting research students and visiting scholars.
- Maintain and update administrative records for all exchange students, including working with faculty advisors and student candidates to facilitate the application and acceptance process.
- Create and manage exchange correspondence related to the application/acceptance process, handle scholarship disbursements, and coordinate the registration process.
- Provide logistical support and facilitate on-site orientation and feedback sessions for all international exchange visitors.
- Organize and lead the annual international student orientation.
- Support degree-seeking international students, including developing social activities and coordinating support resources.
15% Leadership and Supervision
- Provide task supervision and daily support for temporary and student staff in conjunction with the OGA director.
- Represent the Office of Global Activities on SSW and University-wide committees.
- Present at SSW and University-wide workshops and national and international conferences.
- If candidate is two years post MSW graduation, provide supervision and/or field instruction for MSW field students placed in the OGA and/or in international placements.
25% Administrative Management and Events Planning
- Manage daily office operations and administrative issues.
- Manage office publications and web presence, including internal and external marketing tools.
- Prepare travel requests, travel reimbursements, deposits, requisitions, purchase orders, and other related budgeting duties as needed.
- In collaboration with the director, manage budgeting for all OGA programs.
- Collaborate with other UM offices to promote international and intercultural learning; communicate with the University's other academic and student services offices; and perform other similar duties at the direction of the director.
- Organize and facilitate the annual pre-departure orientation for all outgoing students.
- Lead event planning for international visitor guest lectures and annual events promoting SSW international programming.
- Manage special projects and other duties as assigned.
Physical Demands/Work Environment
- Routinely communicate with students about programs, events, and activities.
- Routinely presents information at events.
- Occasionally moves through the buildings to attend meetings/events and access files or information. May move materials weighing up to 20 pounds throughout the School or to other University venues for presentations or meetings.
- May require work during early mornings, nights, and/or weekends.
The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all- inclusive.